Mohamed Mazlan
I have a strong Fnb background and have a very deep understanding of operations.
No doubt it is a e
I have a strong F&B background and a very deep understanding of operations. No doubt, it is an extremely difficult job to run successful service every single time. The problems in this place start from the top: the owners, not the staff. The staff are okay; they are trying their best to do well within the rubbish tools the owners have armed them with, such as training, systems, and coordination. There's a lack of synergy between the kitchen and front of house. If the owners wish to turn this into just a money-making enterprise, they do it at the expense of the hardworking staff and the money from their customers. I don't see any firm commitment from the owners in this particular outlet. If you want to upscale, you must ensure your staff, training, systems, and kitchen-FOH synergy are tiptop. The food is very good, but these are the key areas the owners can improve on. I am very impressed by the staff trying their best. I give the staff stars, especially the main guy who is pulling the strings in a crazy service now – the black t-shirt Indian guy with a cap. Also, the middle-aged Malay abang, skinny and slightly short, he is so good, so sincere, so hardworking. I would rate him highly and offer him and the Indian guy a position if I had the pleasure of running an F&B operation. I will give T3 a chance always because their food is very good. But owners, please, owners, please help your staff. Don't burden them with a crazy big menu. If Gordon Ramsay were here, he would shut down operations for that service. I understand operating an F&B operation in any country is not easy, especially here in Singapore. Your challenge is to formulate solutions to maximize efficiency and smooth running of operations.
Muhammad Salleh Mohamed
Walked past and decided to eat here…should have gone to mr briyani instead or enak enak…
Bad Bad Bad
Walked past and decided to eat here… should have gone to Mr Briyani instead or Enak Enak.
Bad, Bad, Bad.
1. Thai Milk Tea ($7.90 before GST and service charge) uses syrup. One taste and I didn't touch it again.
2. Nasi Goreng Kampong Ayam Percik can be cooked on the spot; we don't mind waiting for fresh food. For a company of your stature, don't you feel guilty serving people subpar food? And the chicken used is not ayam percik… it's just normal ayam goreng berempah, which was also not fresh.
The rest of the food is normal. Toooolanggg merah is also not super fantastic like advertised. Haish…
Good:
Not sure due to lack of customers or trying to appease a customer in advance… I got an extra tooooolanggg merah, and the $4.90 banana fritters looked like it could feed five people. The staff are very attentive and try their best, so thumbs up for that. Main dishes definitely need to improve in terms of freshness and preparation.
Probably a management issue with how the backend cooking is maintained and handled. For your restaurant's calibre, posting ads on Warna Radio daily, but then the taste and quality are subpar… dishes reheated, not fresh… cannot lah. At this price, the quality must match. The $7.90 Thai Milk Tea, please change ah… syrup Thai milk tea, I can make at home!
S. Tan
Hi TTT Team
Just wanted to share a quick feedback based on my visit today.
I had an amazing meal a
Hi TTT Team,
Just wanted to share some quick feedback based on my visit today.
I had an amazing meal at your ECP outlet a few months back, which left a really great impression, especially the chicken salad, which I absolutely loved! I was really looking forward to having it again today, but was disappointed to find that it’s no longer available on the menu (though I still see it listed on your website).
I made a special trip just for that, so it was quite a letdown.
I decided to try the hummus instead, but unfortunately, it was a bit dry and underwhelming. The toolang was soft and tasty, which I appreciated. However, the reheated bread was tough and slightly burnt, which affected the overall experience.
I also tried the Caesar salad, but found it a little too heavy on the sauce/mayo, which overpowered the freshness of the salad.
That said, overall, the food quality didn’t feel quite up to the standard I remembered. I do hope this was just an off day, and I’ll definitely be back again in hopes of a better experience. :)
Thanks!
Ritz Bitsy
Located in the busy Marine Cove, this outlet has always done well in terms of customer traffic. I fo
Located in the busy Marine Cove, this outlet has always done well in terms of customer traffic. I found the food to be decently yummy, although every single dish was too salty. The standout dish was the mini tulang. Service was poor. While I understand this is not a five-star hotel, the staff and management should understand that with tulang, there will be a need for additional serviettes or replacement of serving plates. The cashier at the counter informed me I could pay with Grab. But after I reloaded my Grab wallet with a couple of hundred to pay the bill, it turned out Grab could not be used. Not a major complaint, but it shows the staff are not well-trained. The decor is also quite horrid, with the terrible things hanging down from the ceiling making the place look dark and cramped. This, adding to the musky air permeating the whole place, makes for a very dingy atmosphere. I recommend dabao instead of eating in – your dining experience will be far superior at home.