at 14 Scotts Road
Based on 405 reviews
This Location
14 Scotts Road View all businesses in 14 Scotts Road →14 Scotts Road, #01-06, Far East Plaza, Singapore 228213, 14 Scotts Road, Singapore 228213
Other 10 Locations
6315 9381
6222 6111
6222 6111
6315 9381
6315 9381
6222 6111
6222 6111
Hours not available
Based on 405 reviews
Mark Maran
Overall, not the best experience. The burger and fries had zero seasoning. There was only one flavor of dipping sauce, and the ventilation didn't seem to be working.
Meng Tan
The service staff was very rude, and my whipped potato was missed out and not given to me. Is it because I used a $5 voucher given by KFC?
Alvin S.
I ordered the original rice bowl, and all I got was rice, gravy, and something masquerading as chicken. When you bite into those pieces, all you get is the coating, with no actual chicken inside. When I approached the counter, I was informed it was chicken pop and that they had no control over it, as it comes in a pack and they merely cooked it. I was offered a replacement, but I declined because it would have been pointless as it was going to be the same. I gave two stars purely because the person in charge was sensible enough to agree to a refund. The environment was terrible; a crew member was sweeping the floor beside me, dragging metal chairs very loudly. There was no regard for people eating there. I wasn't expecting a fine dining experience, but this is totally unacceptable. Crew training on the shop floor needs to be addressed. It was definitely worse than eating at a market.
Ridzuan Ahamad
KFC… you really need to change. Stale bread, chewy chicken, and rubber-like fries. Come on… McDonald's already beats you. Singapore's standards are very high… seriously, change it, or please shut the stores.
Irwan Soh
I don't know if it's intentional or not, but every time I visit the restaurant, my order is never served correctly. This has happened five times with online orders as well. It's clear the staff doesn't seem to care about customer service at all. It's very bad indeed. I strongly recommend not eating there, or at least checking your order before taking it to your table.
Ren Tan
Had the best experience with the service crew Sheyna tonight. She was very friendly, and when I didn't order any drink, she asked if I wanted water. So thoughtful of her! She also asked me which part of the chicken I'd like for my 1-pc chicken. Was having a light supper and hadn't had KFC in ages. Sheyna even delivered my 1-pc chicken to me. She reminded me to be careful as it was fresh off the oven and very sizzling hot. The amazing service compelled me to write this review. The KFC original chicken tasted great and juicy! Love it!
Ashley Lim
I rarely eat fast food, but on the occasion I did tonight, this KFC experience was quite decent. The service by all the staff was great, including by the trainee who was friendly throughout. The chicken was cooked to good standards as expected. The switch to Milo for my drink was at a reasonable top-up. Thank you! The inside was a bit smoky though.
Gopal Nair
Good ambience and service at this KFC outlet, located on the ground floor of Far East Plaza. ♿️❌
Siti Mokhtar
KFC never disappoints! The chicken is always crispy and flavorful. I love the Original Recipe with a side of mashed potatoes and gravy. The staff is friendly and efficient, making my visits enjoyable every time. Highly recommend for a quick and satisfying meal!
Wong Jay
Sheyna and the rest of the staff treated us with manners and kindness. They greeted us with smiles and a friendly attitude.
