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KFC

at Hougang Point

3.2 (405 reviews)
✅ MUIS Certified
🥡 Takeaway
🍽️ Dine In
KFC Singapore represents one of the most recognizable and beloved international fast food franchises in the city-state, bringing Colonel Sanders' legendary secret blend of 11 herbs and spices to local palates since its establishment. As a fully halal-certified restaurant chain across all its Singapore locations, KFC has successfully positioned itself as an inclusive dining destination that serves the diverse religious communities while maintaining the authentic taste and quality that made the brand globally famous. The pressure-cooked Original Recipe chicken, prepared to juicy perfection, remains the cornerstone of their menu, attracting both locals and tourists seeking the classic KFC experience.

The extensive menu at KFC Singapore goes far beyond their signature fried chicken, offering a comprehensive selection that includes Zinger burgers for spice lovers, wraps for on-the-go convenience, and a variety of sides like cheese fries and whipped potatoes. Their breakfast menu (AM menu) is available at selected locations, while special promotions like "Chicken Tuesday – 5 pcs for $9.95 only!" provide excellent value for families and groups. The menu balances international KFC standards with local preferences, ensuring that every visit delivers the familiar comfort food experience that customers expect from this global brand.

With numerous outlets strategically located across Singapore—from major shopping centers like ION Orchard and VivoCity to heartland malls like Hougang Mall and Compass One—KFC maintains excellent accessibility for all Singaporeans. Their presence in key locations such as Jewel Changi Airport, Singapore Zoo, and various educational institutions like Singapore Polytechnic and Nanyang Technological University demonstrates their commitment to serving customers wherever they are. This extensive network, combined with their halal certification and consistent quality, makes KFC a dependable choice for quick, satisfying meals that cater to Singapore's multicultural dining preferences.

Customer Reviews

3.2 / 5

Based on 405 reviews

Contact & Location

This Location

Hougang Point View all businesses in Hougang Point →

1 Hougang Street 91, #01-24/25 Hougang 1, Singapore 538692, Hougang Point, Singapore 538692

Quick Actions

Business Hours

Closed
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Reviews & Ratings

Customer Reviews

3.2 / 5

Based on 405 reviews

Negative Reviews

Ethan Lim Ethan Lim

Ridiculous service. Waited one hour for a simple meal. The manager in black, Rex, did not even take

Ridiculous service. We waited one hour for a simple meal. The manager in black, Rex, did not even take charge. Customer orders were mixed up, with many asking for missing items. The kitchen system was inefficient as staff at the back could barely hear the orders. New orders were coming in without clearing the old ones. Rex was busy asking customers to wait without much action, seeming to focus solely on Grab orders. When asked about our orders, he impatiently told us to wait, even though we had already waited for so long. The management should review this inefficiency and perhaps the staff should undergo some training.

Ahmad Shariff Ahmad Shariff

Dont even deserve a star. Wife previously ordered from here and had issue. Thought that it would be

Don't even deserve a star. My wife previously ordered from here and had an issue. I thought it would be a one-time mistake. Apparently, it happened again. I ordered the American Twister, but inside was just egg and hash brown. I called the store once and they didn't pick up. I decided not to call anymore because surely they wouldn't answer. I went to the store when it happened back then, and the manager just brushed it off by saying, “I did not hear, maybe it was a connection problem. So what is the order that is missing, I’ll get for you.” The management has to wake up. It's getting bad to worse.

Muhammad Azri Muhammad Azri

Waited for exactly 1hour 20 mins since ordering from kiosk. The staff had no systemic approach and a

Waited for exactly 1 hour and 20 minutes since ordering from the kiosk. The staff had no systematic approach, and all the orders were strewn everywhere on the counter. I will not order from here anymore, even though it's the closest outlet for me.

Mira Hassan Mira Hassan

Food portion was so small compared to the menu in grab. Please don't lie by advertising the portion

The food portion was so small compared to what was shown on the Grab menu. Please don't advertise the portion as large when consumers receive the food and it's so different from the picture on the delivery app. I understand if it doesn't look exactly the same, but this is so different and contrasting. Such a disappointment.

Winston Lim Winston Lim

I’ve always liked KFC because of their delicious chicken—it's consistently tasty and satisfying. How

I've always liked KFC for their delicious chicken – it's consistently tasty and satisfying. However, this particular outlet could really use some improvement in service efficiency. With only one cashier counter for ordering, it results in a long queue, especially during peak hours. Other outlets usually have self-ordering kiosks that help speed things up, so it's a bit disappointing not to see them here. I hope they consider upgrading soon!

Positive Reviews

Cathy Sung Cathy Sung

We had lunch around 12 noon at KFC Hougang 1. The ambience was great, the food was served quickly, a

We had lunch around 12 noon at KFC Hougang 1. The ambience was great, the food was served quickly, and the staff were very attentive to our requests. Kudos to the whole team, especially Karlo, for his friendly and prompt assistance. We'll definitely be back again. Cheers!

Andy Chew Andy Chew

Jolin is a very helpful & thoughtful staff that are very willing to help customer to their request w

Jolin is a very helpful and thoughtful staff member who is very willing to help customers with their requests whenever possible. I think that's the way to keep customers. Don't just turn customer requests down, as not all customers like certain parts of chicken.

Jasmine Tan Jasmine Tan

Fast service, and our fries were freshly fried and crispy! Special mention to the cashier staff Jimm

Fast service, and our fries were freshly fried and crispy! Special mention to the cashier staff Jimmy Ong, who was very helpful as I had some difficulty with the self-service kiosk.

Brandon Ho Brandon Ho

Uncle very knowledgeable, he teaches me to make purchase, download the app, select the outlet and ta

The uncle was very knowledgeable. He taught me how to make a purchase, download the app, select the outlet, and tap until the KFC menu appeared.

Ken Low Ken Low

May be it's dinner time. The chicken is tender and juicy. Just fried out. There are 3 person in fron

Perhaps it was dinner time. The chicken was tender and juicy, just fried. There were 3 people in front of me in the queue.

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