Russell Dylan Lim
Super slow service. I don't know why prepare 2 plates chicken rice can take so long. Staffs don't se
Super slow service. I don't know why preparing two plates of chicken rice can take so long. Staff don't seem happy to work. Super slow. They take their own sweet time, chit-chatting. Horrible. Will never come again.
muhammad azri
Rice - 4/5. Fragrant
Soup - 4/5. -1 for Self service
Chilli - 2/5. Salty
Price - 4/5.
Rice - 4/5. Fragrant.
Soup - 4/5. Deducted 1 point for self-service.
Chilli - 2/5. Salty.
Price - 4/5.
Rizqi Jamil
ordered from this outlet on 10/7/25 at around 8+ and i asked for 2 steam chicken porridge but what i
Ordered from this outlet on 10/7/25 at around 8 PM. I asked for 2 steam chicken porridge, but what I received literally looked like rice and soup. It was also quite bland. Bad job.
Xin Yi
first time ordered chicken rice can take so long. something wrong with the work flow?. the ordering
First time ordering chicken rice and it took so long. Is there something wrong with the workflow? The ordering staff kept taking orders non-stop and spoke to me in Malay even though I am Chinese. Meanwhile, the lady at the back was cooking, and a guy was sitting outside playing on his phone, perhaps on a break during the lunch peak hour? No one was stationed at the chopping board. I waited and saw the staff keep taking orders. Then the lady at the back came out, started looking at the orders, and began preparing over 10 plates for dine-in and takeaways all at once. Some customers who received their orders were also confused, as there was no clear order flow at all. I think they have too many varieties, as one person needs to cook at the back, and then no one is chopping the chicken. Food-wise, it wasn't that good; the chicken felt a bit dry and not tender, and the rice was slightly undercooked. The 'hum laksa' was slightly better, but the 'hum' was also quite dry. The long wait really made the atmosphere a bit frustrating.
Monochrome Bites
Prior to my dining in order with OK Chicken Rice at Koufu Woodlands, my 2 Star ratings is regards to
My 2-star rating for OK Chicken Rice at Koufu Woodlands is regarding the service I received from the staff at nighttime. I've also read other feedback and low reviews about their service. During my visit, a staff member pointed at the menu using his middle finger, which I found rude and disrespectful. Normally, one would point with an index finger, or more respectfully, with a thumb. I wouldn't have minded if it was pointed with other fingers, but it seemed intentional to use his middle finger. I hope the owner can look into this matter and investigate the staff's customer service, as this can affect the stall's branding and future reputation, consequently impacting business sales.