Arnold's Fried Chicken has been Singapore's beloved homegrown fast-food chain since 1984, making it one of the pioneering local brands in the industry. As the first Singapore fast-food joint to receive halal certification in 1990, Arnold's has maintained its commitment to serving the Muslim community for over three decades.
The restaurant is renowned for its signature Spring Chicken - a whole chicken marinated and fried to golden perfection with crispy skin and tender, juicy meat inside. Their menu features crispy chicken tenders made from boneless marinated chicken breast, combo meals with sides like spiral fries and coleslaw, and unique local beverages including iced bandung and iced Milo.
With multiple outlets across Singapore including City Plaza (their original location since 1984), Bedok Central, Hougang Green, Northpoint City, and Tampines West Community Club, Arnold's provides convenient access to quality halal fast food. The restaurant offers dine-in, takeaway, and delivery services through major platforms like Foodpanda, Grab, and Deliveroo, ensuring their crispy and flavourful fried chicken remains accessible to customers throughout Singapore.
It's baffling to me why Arnold's hasn't caught up to the norm of bundling meals with drinks to at le
It's baffling to me why Arnold's hasn't caught up to the norm of bundling meals with drinks, at least to attempt to hide the ludicrous prices. I got the 1/2 spring chicken set with gravy and lemon tea. The chicken itself was pretty decent; the fried skin was crisp and the meat was tender enough. However, once you get into it, you have to wonder if they forgot to season their chicken. The fries were good, I have no comment on the coleslaw, and DO NOT waste $1.80 on the watery gravy. Overall, I really don't see what the cult following Arnold's has, to be honest, and I don't think I will ever consider it again during a fried chicken pang.
Joanne Lim
It’s Thursday evening closed to 9:45pm but no it closed earlier than this official timing. This is d
It’s Thursday evening, close to 9:45pm, but the outlet closed earlier than its official timing. This is definitely not what management would want to see, and the outlet staff mostly agreed to an early closure. My spending would have been an additional $50+ if they had taken my order.
This is a problem I often face as a business consultant when companies consistently have issues with their retail operations. Business owners also need to communicate effectively with their retail staff to work things out.
For example, if they had accepted me at 9:45pm, they would have had to close the restaurant at 10:30pm due to cleaning and tidying up. Therefore, the notice should change the last order time to 9:30pm and allow online or phone orders with customers paying via PayNow, so the restaurant can proceed with cooking and close on time.
There's no right or wrong in this matter; I'm just pointing out that management needs to adjust the last order timing so retail staff can better arrange their work, and diners won't be left frustrated and hungry.
Overall, this restaurant serves some of the best and fastest fried chicken in Singapore. I will still give my support, but their operations can certainly be improved. Thanks.
One star will be changed or updated when I see improvement.
Aznita Nani
The staff were inefficient. Understand there is a huge crowd and many pile up order. We waited at th
The staff were inefficient. I understand there was a huge crowd and many orders were piled up. We waited at the counter unattended (ignored) for quite some time before a staff member took our order. What is even more infuriating is that they did not serve the orders according to queue number. Those who ordered after us, such as numbers 150, 152, 153, and 163, received their orders first??? Is that fair? Our number was 149. The manager told us they were out of chicken and the kitchen estimated 15-20 minutes for frying.
Also, the staff wasn't friendly; she seemed uninterested, as if being forced to serve. She used her phone in public to take phone calls. Among the staff, while packing orders, they had internal conflicts about the Grab orders, which was visible.
Arnold needs to review the staff working at the Hougang branch, period. Previously, when we dined in, it wasn't like this; City Plaza is the best!!!
P.S. The manager came out after a long queue to try and manage the crowd. I am very dissatisfied with how the queue management and order fulfillment were handled. However, I have edited and given 2 stars as the manager was able to perform good service recovery by serving the chicken first and the fries later. There is room for improvement for Arnold's Hougang Branch. Yours sincerely
Tijani Syafiq
Honestly it’s overpriced for fried chicken and staff are not service oriented.
There’s no more crow
Honestly, it's overpriced for fried chicken and the staff are not service-oriented. There's no more crowd here compared to the 2008 era, and they should review their costing. The chicken is too peppery, and the dry skin inside is too oily.
Vivian
Have a sudden craving for chicken and visited Arnold’s. Fried Chicken was tasty, however the chicken
Had a sudden craving for chicken and visited Arnold's. The fried chicken was tasty, however, the chicken parts were relatively small given their price point. The coleslaw is refreshing, and the other sides were acceptable. For a price of $13, including a soft drink, it's really on the high side.
Fried Chicken: 4/5
Coleslaw: 5/5
Fries: 4/5
Fried Bun: 5/5
Price: 3/5
[Update on 27 Dec, 1926hrs]
Chicken pieces are much bigger this round. Requested drumstick and thigh parts as I don't eat breast meat, and they fulfilled the request. Overall, the food served was piping hot. Great improvement from the last visit.
Star Rating: 5/5
[Updated: 9 Mar, 1558hrs]
The wait is so slow, even for an off-peak visit. The restaurant seems to prioritize delivery orders over dine-in. The process needs to be seamless for both dine-in and delivery orders. Waited 27 minutes for it to be ready. It's too slow.
Star Rating: 1/5
Positive Reviews
Brandon Tan
My favourite place for spring chicken. Lost count the number of times I have had the spring chicken
My favourite place for spring chicken. I've lost count of the number of times I've had the spring chicken here. I only order the spring chicken and nothing else, except for drinks or some sides to go along.
The standard has been consistently good over the many years.
Service here is alright, and it gets crowded easily during dinner. The kitchen has to handle both delivery orders and dine-in customers.
Siti Nuraini
Arnold’s Fried Chicken in Hougang never disappoints! 🍗 The chicken is always crispy on the outside,
Arnold’s Fried Chicken in Hougang never disappoints! The chicken is always crispy on the outside, tender and juicy on the inside. Portions are generous, and it’s definitely worth the price. The coleslaw and mashed potato sides are simple but pair perfectly with the chicken. Service is fast and friendly, and the place is kept clean even during peak hours.
A great spot for satisfying fried chicken cravings — definitely one of my go-to comfort food places in Hougang!
Katz
Arnold's probably have the best fried chicken in town, but would really have been if there was a 3-p
Arnold's probably has the best fried chicken in town, but it would have been even better if there was a 3-piece chicken meal, rather than just a 2-piece meal.
Ethaniel Kai
Writing this in support of the only Arnold's Fried Chicken in the Northeast of Singapore (to my know
Writing this in support of the only Arnold's Fried Chicken in the Northeast of Singapore (to my knowledge at least). I love that this outlet is so close to home for me, plus their chicken is always crispy on the outside and just as juicy on the inside. Service can be a bit slow sometimes because they take plenty of orders from delivery services, but good things are worth the wait. Here's hoping they'll be cooking at Hougang Green for years to come!
MH Tan
The OG Arnold’s since 2010s, I’m glad that it is still around. Somehow this branch seems to have a d
The OG Arnold's since the 2010s, I'm glad it's still around. Somehow this branch seems to have a different recipe with a stronger taste. I prefer it compared to the Hougang branch, which has a milder taste.
