Joanne Lim
It’s Thursday evening closed to 9:45pm but no it closed earlier than this official timing. This is d
It’s Thursday evening, close to 9:45pm, but the outlet closed earlier than its official timing. This is definitely not what management would want to see, and the outlet staff mostly agreed to an early closure. My spending would have been an additional $50+ if they had taken my order. This is a problem I often face as a business consultant when companies consistently have issues with their retail operations. Business owners also need to communicate effectively with their retail staff to work things out. For example, if they had accepted me at 9:45pm, they would have had to close the restaurant at 10:30pm due to cleaning and tidying up. Therefore, the notice should change the last order time to 9:30pm and allow online or phone orders with customers paying via PayNow, so the restaurant can proceed with cooking and close on time. There's no right or wrong in this matter; I'm just pointing out that management needs to adjust the last order timing so retail staff can better arrange their work, and diners won't be left frustrated and hungry. Overall, this restaurant serves some of the best and fastest fried chicken in Singapore. I will still give my support, but their operations can certainly be improved. Thanks. One star will be changed or updated when I see improvement.