hongyu tan
The cake looks super lovely but taste so bad😨. The tart crust is soggy and pasty. The tiramisu cream
The cake looks super lovely but tastes so bad. The tart crust is soggy and pasty. The tiramisu cream is not mascarpone cheese, but rather some weird, chemical-tasting whipped cream. The cake was dry and the tart filling was bland. The only decent thing is the fruits, but unless you want to pay $10 for fruits, don't come here.
Chong Wei Lim
The tart base so so thick that it is almost 50% of the tart. It also seems like it is under cooked.
The tart base is so thick that it is almost 50% of the tart. It also seems undercooked. You charge a premium price, so you need to ensure it meets that standard. Very disappointed. It was very different when I first tried it many years ago. If you continue down this path by cutting corners to save costs, I don't see you lasting long.
Leon Tan
my friends and my family (6 adults, 2 strollers with baby) waited 30mins outside the entrance (after
My friends and family (6 adults, 2 strollers with babies) waited 30 minutes outside the entrance after queuing up and informing the staff at the Vivo City Fruit Paradise outlet. Thirty minutes prior, they said they were helping us find a table because the place was crowded. After waiting for another 30 minutes, we asked the staff again, and they had completely forgotten about us, claiming, 'I thought you all didn't want to dine here anymore.' I mean, the staff must have been dreaming because clearly, some of us were standing near the entrance waiting for Fruit Paradise staff to arrange a table for us. RED ALERT for families with strollers; they are super UNFRIENDLY and even seemingly anti-family. I saw no families sitting inside the restaurant and also noticed some empty tables inside, but they were clearly UNFRIENDLY towards families with strollers. We had no chance to try the food, as we waited in vain. A very BAD experience.
Esther Tan
I ordered a cake online, scheduled for pickup between 2:30-3:00 pm. When I arrived at 4:30 pm, the c
I ordered a cake online, scheduled for pickup between 2:30-3:00 pm. When I arrived at 4:30 pm, the cake was not ready 😔. The staff asked me to return at 5:00 pm, but I couldn’t wait as I needed to be home by then, with my family eagerly waiting to celebrate my mom’s birthday.
Somehow, my order was not processed. After explaining my situation, the staff asked me to wait for 10 minutes while they quickly prepared the cake. Despite the initial stress, they provided the number candles free of charge as a gesture of goodwill. However, the chocolate wordings indicated that they prepared it in a rush.
Overall, it was a stressful experience. I love their cakes but I can no longer trust their online system.
KC Tan
Took advantage of the Tea Special, which offers 50% off beverages with purchase of any slice tart or
Took advantage of the Tea Special, which offers 50% off beverages with the purchase of any slice tart or cake. Both the Lychee Rose Tart and Latte were mediocre. The restaurant was spacious, and the service was OK.