Mc Donald's at Forum The Shopping Mall - Main Image

Mc Donald's

at Forum The Shopping Mall

2.4 (135 reviews)
✅ MUIS Certified
🥡 Takeaway
🍽️ Dine In
McDonald Singapore stands as one of the world largest halal-certified fast-food chains, operating over 130 restaurants islandwide with 15 drive-thru locations, 30 plus dessert kiosks, and 50 plus McCafe outlets, all certified halal by MUIS or The Islamic Religious Council of Singapore since 1992. With 24/7 McDelivery service available across the island, McDonald offers unparalleled convenience for craving their iconic menu items anytime, anywhere. The extensive halal-certified menu features beloved classics like the Big Mac, McSpicy which is a Singapore favorite, Double Cheeseburger, and Filet-O-Fish, alongside breakfast favorites including Egg McMuffin, Sausage McGriddles, and hearty Breakfast Platters. Their world-famous Golden French Fries, crispy McWings, Chicken McNuggets, and warm Apple Pie complement any meal perfectly. The dessert selection includes soft-serve cones, McFlurry varieties, and their beloved ice cream options that have delighted customers for decades. McDonald Singapore locations span major malls like Jurong Point, Tampines Mall, Bedok Mall, and Ang Mo Kio Park, with many offering 24-hour service or convenient drive-thru options for busy lifestyles. The chain commitment to halal standards means Muslim families can dine with complete confidence, while their consistent quality, affordable pricing, and global brand recognition make them a trusted choice for quick, satisfying meals. Whether grabbing a quick breakfast before work, enjoying a family dinner, or satisfying late-night cravings, McDonald Singapore delivers the familiar taste and reliability that has made them a cornerstone of Singapore dining landscape for over three decades.

Customer Reviews

2.4 / 5

Based on 135 reviews

Other Shops at Forum The Shopping Mall

Contact & Location

This Location

Forum The Shopping Mall View all businesses in Forum The Shopping Mall →

583 Orchard Road, #B1-25, #B1-33 to #B1-35, Singapore 238884, Forum The Shopping Mall, Singapore 238884

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Business Hours

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Reviews & Ratings

Customer Reviews

2.4 / 5

Based on 135 reviews

Negative Reviews

Lee Boon Lee Boon

The service is not good. There's one time food sent to my table, cutlery was not given. Today I had

The service was not good. On one occasion, when food was sent to my table, cutlery was not provided. Today, I had breakfast there. When the mug ran out of refillable tea, I went to the counter and asked for a tea refill. The staff member told me she would add hot water! This is not right, as there would be no taste left! And she was a crew leader! Thanks to the older lady staff member who understood and brought me the refillable tea.

Damon Tan Damon Tan

Shitty service. ordered a breakfast deluxe with 3 pancakes but only given 2 butters. tried to ask fo

Terrible service. I ordered a breakfast deluxe with 3 pancakes but was only given 2 butters. When I tried to ask for one extra, I was told to pay $0.50. The staff then ignored me and continued with her work. So stingy, as if the $0.50 goes into her salary. McDonald's is just trying to make more money by giving 2 butters for 3 pieces of pancakes, which is ridiculous.

MindfulJoy MindfulJoy

Shows 24hr open and it's closed Update business hours

Shows 24hr open but it's closed. Update business hours.

Ethan Tan Ethan Tan

I have visited this branch multiple times, usually on weekends, and have consistently received good

I have visited this branch multiple times, usually on weekends, and have consistently received good service. I always order takeaway, typically bringing the food home by bicycle. I usually order one large drink and two or three small ones. Until now, the staff have always packed the large drink separately and grouped the small ones together, which made it easy and safe to carry. However, this morning (Thursday), I visited during breakfast hours for the first time and was extremely disappointed. The large and small drinks were all packed together in a single bag without proper care. On my way home, one of the small drink lids came off inside the bag, spilling the drink all over my hands, feet, and even my face. This was not only messy but completely ruined my morning before I could even eat. I don’t know whether this happened because the staff was careless or because they were not properly trained, but either way, it’s unacceptable. I hope management seriously looks into this and ensures that proper packing procedures are followed in the future. I never want to go through something like this again.

Benny A. Benny A.

Not sure how this Mcdonald's outlet has 4.1 stars? 🤔 This has always been the worst one. Once, a sta

Not sure how this McDonald's outlet has 4.1 stars? This has always been the worst one. Once, a staff member dropped ice cream on my shoes. This time, my McSpicy was quite overfried. It was at least 30% crust and quite flat. I tried to get a replacement. They did replace it, HOWEVER, they refused to give me my cheese which they also tossed along with the original burger. I can't remember the exact explanation they used. I had paid for extra cheese too. After a while, they decided to be nice and give me what I had paid for. Then later, as a female staff member was passing our table, a piece of receipt flew from her tray. Another customer was passing by and almost tripped as he tried to avoid it as it fluttered to the ground. She just looked at it on the floor and continued on her way without picking it up. At least one of the managers was actually nice and helpful and tried to replace it again, although the complaint was about the staff's behaviour. I also want to point out that not all the staff here are bad. Just one or two... or three... that spoil the place.

Positive Reviews

Winston Koh Winston Koh

As far as McDonald’s go this is not bad at all. The food was served quickly and the restaurant is pr

As far as McDonald's go, this one is not bad at all. The food was served quickly and the restaurant is pretty clean. There aren't many seats in here though. However, my fries were hot and crispy, and the burger, whilst not amazing, was still enjoyable. People seem to sit here for longer than at other McDonald's, so tables don't free up as frequently.

One Culture Cafe One Culture Cafe

With McDonald’s being on every corner of the planet, it is sometimes very hard to be impressed with

With McDonald's being on every corner of the planet, it's sometimes very hard to be impressed with any branch. This, however, was a gem. The staff was friendly, funny, and patient. I haven't seen staff interact with customers like that in a very long time. Of note, order the potato wedges instead of fries. It will be worth it.

Khoo Tan Guan Khoo Tan Guan

Small for a McDonald's in general, and the food is as every other one. But I love how this one has e

This McDonald's is small compared to others, and the food is the same as at any other branch. However, I love that this one has employed individuals with mental disabilities and special needs. Unfortunately, similar to other branches, the noise and constant beeping can get on your nerves.

Jasmine Low Jasmine Low

Good service and nice environment to chill. A plus point is that there is McCafe here, so there is a

Good service and a nice environment to chill. A plus point is that there is McCafe here, offering a wide variety of drink choices. I enjoy dining here as the environment is conducive and relaxing. Update Jun 2020: I have also delivered food for this outlet and found the staff quite helpful during order collection.

Adrian Tan Adrian Tan

This outlet has been around for years and adds a nostalgic feel to the forum mall! Typical mcd food

This outlet has been around for years and adds a nostalgic feel to the Forum Mall! Typical McDonald's food, but I tried the paprika wings and they were a great seasonal addition! The meat was tender and juicy, not tough. Service was minimal as everything was ordered via the kiosk, but it's a great place to get your McDonald's fix.

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