Mei Ling Yeo
Terrible packing standard
Terrible packing standards.
Ah Tee
Order grab from this store frequently but most of the time does not provide spoons for the soya.
I frequently order from this store via Grab, but most of the time they do not provide spoons for the soya.
Rik
Ordered grass jelly soya milk(cold) , but when receive it is filled in hot bottle?
How to drink with
Ordered grass jelly soya milk (cold), but when I received it, it was filled in a hot bottle? How am I supposed to drink it with a straw? Are you kidding me?? - 28 June afternoon staff.
Andy
Service is bad. Ask if got staff discount nicely but the staff name Mary shouted and said that is al
The service was bad. I politely asked if there was a staff discount, but the staff member named Mary shouted and rudely said it was already discounted.
KC Pang
17 November 2024, around 5.15pm.
The female Chinese cashier with eyes misalignment was super rude.
17 November 2024, around 5:15 PM.
The female Chinese cashier with misaligned eyes was super rude. She spoke very impolitely and lacked manners. At 5:15 PM today, I wanted to buy a cold soya milk. I mistakenly said 'bean curd' instead of 'soya milk'. Within a second, I apologised and corrected my order to soya milk. However, she snapped at me and scolded me for saying the wrong item. She asked in an annoyed tone, "Do you want bean curd or soya milk?". I don't understand why she had to be so rude. Moreover, I corrected myself immediately before payment and before the order was even prepared. Please train your staff to be more polite because customers have the right to change their minds too.
The way she asked for payment was so impatient; she immediately snapped at me, saying there was no Paywave when I was opening my Paylah app. I am a staff member at KTPH and a regular customer; I was already preparing to pay by Paylah. The store was empty, so why was she rushing me and being so crude and impatient? She also did not ask if I was a hospital staff member, so no discount was given. I did not see any signage indicating a staff discount. No receipt was given, so I didn't manage to get her name. I was so appalled by her attitude that I was left speechless.
Hospitals are already stressful environments; this kind of attitude is totally unnecessary.