Li Wei
Went down to collect my preordered cakes and called out to the staff since no one was standing at th
I went down to collect my pre-ordered cakes and called out to the staff as no one was at the counter. However, the staff member (Aisyah) turned around, glared at me, and continued with her own tasks. Terrible customer service.
Lim M.M.
Staff should practice basic customer service. Instead of asking your customer ‘what’ you can politel
Staff should practice basic customer service. Instead of asking your customer 'what?', you can politely ask, 'Can you please repeat your order?'. The guy at the cashier is always pleasant and nice.
Nurul Ibrahim
Ms Jeremiah went above and beyond by making the sugar roll for me on the spot which I really appreci
Ms Jeremiah went above and beyond by making the sugar roll for me on the spot, which I truly appreciated. Unfortunately, her colleague was quite rude, spoke to me in an unfriendly tone, and even chided Ms Jeremiah for going the extra mile. It is a pity that today was Ms Jeremiah's last day, as her kindness and professionalism truly made a difference.