Michelle Tan
They cheated me of two cheesy pretzel - charged but was not in the bag. Didn’t check till I got home
They charged me for two cheesy pretzels but they were not in the bag. I didn't check until I got home.
1 / 33
+26
Auntie Anne's
at VivoCity
🥡
Takeaway
🍽️
Dine In
Auntie Anne's Singapore represents a significant milestone in the global pretzel chain's expansion into Southeast Asia, achieving complete MUIS halal certification across all 15 outlets islandwide in December 2021, making their freshly baked soft pretzels accessible to Singapore's entire multicultural community. The brand's commitment to sourcing all ingredients from MUIS-approved halal-certified suppliers demonstrates their dedication to inclusive dining, while their strategic locations spanning from AMK Hub and Compass One to premium destinations like The Paragon and VivoCity ensure that their artisanal pretzel experience reaches customers across all socioeconomic segments. This Pennsylvania-born concept has successfully adapted to Singapore's diverse palate preferences while maintaining the authentic hand-rolled, freshly baked quality that has made Auntie Anne's a beloved international brand.
The extensive menu at Auntie Anne's showcases both traditional American pretzel craftsmanship and innovative flavors tailored for the Asian market, featuring their signature Cinnamon Sugar Pretzel alongside unique offerings like Matcha Green Tea and Seaweed pretzels with nori. Their sweet selections include indulgent options like Almond Crunch with caramelized almonds and Chocolate Éclair varieties, while savory choices encompass The Original Pretzel, Parmesan cheese-topped versions, and Sour Cream & Onion flavors. Beyond traditional pretzels, their menu extends to Pretzel Stix, bite-sized Pretzel Pops, Pretzel Dogs featuring classic corndog and chicken sausage options, and innovative Cheddar cheese bites baked in pretzel dough, all priced accessibly from S$3.30 for original flavors, making gourmet pretzel experiences affordable for everyday indulgence.
Auntie Anne's success in Singapore lies in their perfect balance of maintaining authentic American pretzel-making techniques while embracing local innovation, exemplified by their vegan-friendly options made with egg-free and dairy-free dough that caters to diverse dietary preferences. Their introduction of Singapore's first dine-in pretzel cafe at Jurong Point represents their evolution beyond quick-service kiosks to comprehensive dining destinations, while their island-wide delivery service ensures convenience for customers throughout Singapore. The brand's consistent quality across all locations, combined with their commitment to freshly baked products prepared throughout the day, has established them as a unique player in Singapore's competitive snack food market, successfully carving out a niche that bridges American comfort food traditions with local halal dining requirements and Asian flavor preferences.
The extensive menu at Auntie Anne's showcases both traditional American pretzel craftsmanship and innovative flavors tailored for the Asian market, featuring their signature Cinnamon Sugar Pretzel alongside unique offerings like Matcha Green Tea and Seaweed pretzels with nori. Their sweet selections include indulgent options like Almond Crunch with caramelized almonds and Chocolate Éclair varieties, while savory choices encompass The Original Pretzel, Parmesan cheese-topped versions, and Sour Cream & Onion flavors. Beyond traditional pretzels, their menu extends to Pretzel Stix, bite-sized Pretzel Pops, Pretzel Dogs featuring classic corndog and chicken sausage options, and innovative Cheddar cheese bites baked in pretzel dough, all priced accessibly from S$3.30 for original flavors, making gourmet pretzel experiences affordable for everyday indulgence.
Auntie Anne's success in Singapore lies in their perfect balance of maintaining authentic American pretzel-making techniques while embracing local innovation, exemplified by their vegan-friendly options made with egg-free and dairy-free dough that caters to diverse dietary preferences. Their introduction of Singapore's first dine-in pretzel cafe at Jurong Point represents their evolution beyond quick-service kiosks to comprehensive dining destinations, while their island-wide delivery service ensures convenience for customers throughout Singapore. The brand's consistent quality across all locations, combined with their commitment to freshly baked products prepared throughout the day, has established them as a unique player in Singapore's competitive snack food market, successfully carving out a niche that bridges American comfort food traditions with local halal dining requirements and Asian flavor preferences.
Customer Reviews
3.6
/
5
Based on 195 reviews
Contact & Location
This Location
VivoCity View all businesses in VivoCity →1 Harbourfront Walk B2, K6 VivoCity, 098585, VivoCity, Singapore 098585
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Reviews & Ratings
Customer Reviews
3.6
/
5
Based on 195 reviews
Negative Reviews
Henry Tan
Worst pretzel i have ever eaten. The texture,size, and taste is just wrong compared to the classic p
Worst pretzel I have ever eaten. The texture, size, and taste are just wrong compared to the classic pretzel in the US. The crust is not there, and the dough is as hard as a tire. It tasted rather odd as well. The butter drenching only made it worse.
Aiko Tan
I buy dog bites aee how to eat that so weird and give to me the toasted like that and the staff so r
I bought dog biscuits, but I'm not sure how to eat them, they're so weird. They were given to me toasted like that, and the staff were so rude!
Ethan Tan
Had a very bad experience at this outlet, I was queuing up at the side just as before the shop was g
Had a very bad experience at this outlet. I was queuing up at the side, just as before the shop was going for renovation. Then, a foreign family created a new line from another direction, clearly blocking other people walking through and cutting the queue. The store manager CHOSE to let the foreigners go first and serve them, agreeing that they were queuing at the correct spot. Later, when my father stepped in and scolded the outlet manager, he FINALLY admitted that the queue line was originally at the CORRECT spot I was standing. This clearly gave them face and stroked their egos, making them think they could do as they pleased in Singapore. I WILL NEVER buy from this outlet ever again and I remember the two staff members that day. For GOD's sake, put up a HUGE BLOODY Q-SIGN and some RETRACTABLE QUEUE POLE STANDS so customers know WHERE TO QUEUE UP PROPERLY!!! The store manager and cashier at the time were so brain dead, clearly not knowing how to take charge of ensuring people queued at the right spot to prevent blocking other businesses and those wanting to head to the toilet, as the pathway is near there. For those reading this, be careful when going to this outlet to avoid unnecessary problems. I'm not the first person having bad experiences here; there are other stories you can find in the forums online.
Rami S.P.
Staff in red polo uniform not wearing mask for many hours despite being in the F&B industry and this
A staff member in a red polo uniform was not wearing a mask for many hours, despite working in the F&B industry. This was not the first time. I've noticed her multiple times at the Vivo outlet, and it was always the same employee. If no action is taken by the company, the SFA will be informed.
Positive Reviews
Tuan Nguyen
My family favorite in city
My family's favorite in the city.
Mr. Twinkle
Cheese dog - tasty, rather small though! Cheesy turkey - not bad, however felt that pretzel could be
Cheese dog - tasty, though rather small! Cheesy turkey - not bad, however, I felt the pretzel could have been shaped more evenly. (Perhaps this was because the staff was trying to fit as many pretzels per tray? The shop space is quite tight!) Overall: tastes good, but the value is on the lower side due to the small size for the price!
LittleBitesSG
REALLY DELICIOUS! soft & unique pretzels! Different from the American version! if you're in Singapor
REALLY DELICIOUS! Soft & unique pretzels! Different from the American version! If you're in Singapore, you have to try! I recommend the cheddar cheese flavour. Noticed that lately, the queues are super long, not sure why. PRICE: Good for the taste and quality. SERVICE: Okay, 7/10. Recommend!!!
Siti Masita Abdul
love here , staff are friendly and good services will come again
Love it here! The staff are friendly and provide good service. Will come again.
Heng Hao
Located on the same level as NTUC fairprice, aka the level you arrive on right after you get out of
Located on the same level as NTUC FairPrice, which is the level you arrive on right after exiting HarbourFront MRT, this store is a gem for those who love a quick sugary bite! I got cinnamon pretzel sticks and they were incredibly delicious.