Sean Tan
Food quality as expected but certainly not the service; probably due to shorthanded. Trash bins were
Food quality was as expected, but the service certainly wasn't, likely due to being shorthanded. The trash bins were a mess and totally unpresentable.
Valen
Among all the Burger King outlets I’ve visited islandwide, this one stands out — unfortunately, for
Among all the Burger King outlets I’ve visited islandwide, this one stands out – unfortunately, for the wrong reasons. From missing items to missing sauces that were clearly listed on the receipt (e.g., curry sauce), the experience here falls well below expectations. I just don’t understand why the staff isn’t paying attention to the details of the orders.
For context, here’s how other outlets I rated (that I recall visiting):
Above Expectations: Tampines Changkat, Eastpoint Mall, Fairprice Hub, Loyang Point, Marina Bay Link Mall, Vivo City
Meets Expectations: Burlington Square, Changi Airport T1 Viewing Mall East, Tampines Mall, VIVA Business Park
Below Expectations: Changi City Point
Rachel Lim
Placed order through the mobile app and proceeded for collection when it was ready as shown on their
I placed my order through the mobile app and proceeded for collection when it was ready, as shown on their panel. The first staff member ignored me when I couldn't find my food, and the next staff member also ignored me when I asked again. In the end, the first staff member pointed out that my food was actually on the delivery order pick-up shelf, saying "there there"!! How was I supposed to know my food would be on that shelf corner when it's labelled "delivery order pick up" instead of takeaway/mobile order pick up or all pick up? I hope the outlet can improve its service.
Saran Tan
The long chicken was very salty, preparation time was very long even though only 4 customers in fron
The long chicken was very salty. Preparation time was also very long, even though there were only 4 customers ahead of us. Additionally, the rubbish bin was overflowing with rubbish the entire time.