at Loyang Point
Based on 592 reviews
Fast Food, Western
![1 Market by Chef Wan [closed]](https://halalboleh.com/images/144-place.jpg)
Buffets, Malay, Middle Eastern, Western, Japanese
Restaurants
Restaurants
Restaurants, Japanese
Bakeries
Chinese
Indian
This Location
Loyang Point View all businesses in Loyang Point →258 Pasir Ris Street 21, #01-23 Loyang Point, Singapore 510258, Loyang Point, Singapore 119963
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Based on 592 reviews
NUR AISYAH ABD KADIR
I want to make a big fuss! This is the third time your service crew has missed my item! This is unacceptable! I will make sure to make a lot of noise the next time I visit your Loyang Point branch! Absurd!
Muhammad Firdaus
Customer service really needs to be improved. Half the time, I see the staff chatting amongst themselves and they are generally just not welcoming. Service speed is a hit or a miss; at times it's fast, other times it takes a while to get your order. While the burgers are well prepared, the onion rings are almost always slightly burnt. I used to love their onion rings, what a shame.
N. S.
SUPER SLOW SERVICE!!!! Ordered via Grab, waited almost 2 hours for my food to arrive!!!! I have a son and a husband to feed. Waited until all of us fell asleep!!!! Terrible service. Cannot even cancel the orders because the Grab app kept showing “kitchen is preparing orders”…!!!! Never gonna order again from BK…!!! Every outlet also has slow service!!!!
Dingo Lee
I have to agree with the many reviews posted. A waiting time of 15 minutes or more is not uncommon. This has happened more than three times for sure over the past 1-2 years. Also, the operation of the outlet should be reviewed, as other reviewers have mentioned it too. I can even take the time to write this review while waiting with the rest of the crowd. Management who are not working on the ground should spend time there unannounced. You will likely experience the same situation, especially during lunchtime. I hope management takes our feedback seriously. Thanks.
Boon Leng Tan
The food portions are ample. I loved the Biscoff dessert and salad. However, the long chicken sandwich was too dry; I regretted ordering it and should have stuck to my usual tender grilled chicken. Additionally, the $4 discount voucher can only be used on the next visit with a minimum $18 bill, and it must be claimed with an order made at the counter. As it happened, the counter wasn't manned this afternoon, with staff too busy with the kiosk and online orders. So, I'd call that a triple whammy. To be fair, while the staff were curt when busy, they were better after the peak hour.
Jude
I had a wonderful service experience a few days back at this outlet. I think the staff member's name was Nicholas, if I'm not wrong. I came back to get some food for takeaway and ordered an ice cream for my daughter. I received the most heartwarming service from the staff. First, he prepared the ice cream for my child while I waited for my food. He also kindly walked out to pass me my takeaway items so I wouldn't have to leave my daughter at the table alone. Wonderful job! Keep it up! I would be back again.
Joanne Lim
Burger King is one of my favorite fast food places because I like their fish and beef burgers, and especially their Mexican drumlets. This place is also good for part-timers. Follow me to see more job posts. Cheers!
Audrey Teo
I went there for an early lunch and wasn't sure how to use my Shopee voucher to redeem burgers. A tall male staff member was very kind. He came out to the auto-kiosk to help me input the voucher to place my order. He later brought the burgers to our table. Thank you, sir, for your kind and wonderful service. As for the burgers redeemed, they were the cheesy ham beef burgers. If you like cheese, you'll like these. Since I don't eat cheese, I removed the cheese layer. The burger was thick and juicy, really quite good. There were many layers of ingredients, and for the first time, the actual burger looked like the picture and wasn't flat.
Lee Wei Wong
The food was served fast. I always like Burger King breakfast as the bread is very soft.
Francis Tan
A lot of improvements compared to last year. Service is definitely faster. The food served is fresh and good. I love the mocha drink the most!