Zheng Bin
Sold me a mouldy burger ordered via foodpanda
Sold me a mouldy burger ordered via Foodpanda.
at Alexandra Retail Centre (ARC)
Based on 592 reviews
Western
Cafes, Western
Mediterranean
Cafes, Malay, Indian, Indonesian
Cafes, Chinese
Cafes, Chinese
Restaurants
This Location
Alexandra Retail Centre (ARC) View all businesses in Alexandra Retail Centre (ARC) →460 Alexandra Road, #01-17/20, Singapore 119963, Alexandra Retail Centre (ARC), Singapore 119963
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Based on 592 reviews
Zheng Bin
Sold me a mouldy burger ordered via Foodpanda.
Fong Kok
This is a small branch that is very much understaffed, but the staff are helpful if you ask for assistance. I came by in the morning, and my child requested Burger King. We opted for the breakfast set, and the counter staff was very helpful in telling us which one came with a toy. From what I observed, the branch does receive a number of takeaway/delivery orders. With only around three staff members, I can see they are trying their best, especially compared to their competitor with the Golden Arches just a few minutes' walk away. It's not exactly a fair fight, but I could see the staff are definitely doing their best.
Melvin Tan
This has got to be one of the slowest Burger Kings I've ever experienced! There seems to be something wrong with how they assemble orders and distribute the workload. I came here and ordered before the lunch rush, but ended up waiting 30 minutes into the lunch rush hour. Please step up your game, BK! This is a fast-food game. I'm only posting this because this is the third time I've experienced a 30-minute wait. Honestly, it's a bit 'pek cek' (frustrating) to see them work like this. But then again, the food is great and the staff is nice; it's just the serving system that's terrible.
Jack Chua
I stood at the counter for 10 minutes and no one served me. The person was on his phone.
Nurul Haziqah
Ordered via Grab way earlier, but it still came late. This wasn't due to the rider, but rather the restaurant's preparation was very slow. It only reached me 30 minutes before my lunch break was over!
Sarah Yu
The best Whopper burger, the beef is so tender and soft. The atmosphere is good, clean, and neat. Service is good; the afternoon cashier, the lady, was polite and fast.
Kai Teng JY
Came for lunch at Burger King, and the new Rendang Beef was excellent! The staff were friendly and helpful, even though they were short-staffed. Will come back for their new burgers in the future!
Jason Tan
The food is good, especially with coupon deals. However, I found the auntie at the reception counter to be quite no-nonsense. She comments if things don't go smoothly. Some may not be used to it, but luckily I didn't clash with her. She told customers they needed to wait 40 minutes for food, likely due to a lack of manpower. BK management should do something to attract and recruit more talent!
Lim Melvin
Food is served promptly and freshly made. There are enough spaces for us, and it's clean! A good study spot during late afternoons.
Service Pro
Visited Burger King ARC on 6 August 2025 around 4 PM. One Indian manager there stood out with excellent service and a great attitude; very professional and friendly. The food was tasty and fresh. Really happy with the experience. Keep it up!