Burger King Singapore has established itself as a cornerstone of halal fast-food dining in Singapore, with its Alexandra Road outlet at 460 Alexandra Road, #01-17/20 serving as a prominent location within the Alexandra Retail Centre. As a globally recognized brand that has adapted to local halal requirements, Burger King has successfully made its flame-grilled burgers accessible to Singapore's Muslim population while maintaining the quality and taste that made the brand famous worldwide. The outlet's strategic location within the Alexandra Retail Centre makes it easily accessible to shoppers, office workers, and residents in the Alexandra area.
The menu at Burger King's Alexandra outlet features the brand's iconic offerings, all prepared according to strict halal standards. Signature items include the famous Whopper, Double Cheeseburger, and local favorites like the Rendang Beef Burger that cater to Singaporean tastes while maintaining the brand's global standards. The restaurant also offers a variety of chicken sandwiches, fries, onion rings, and breakfast items, providing comprehensive meal options throughout the day. The outlet operates daily from 7:30 AM to 10:00 PM, with breakfast service available from 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends, ensuring convenient access to halal fast food during various meal times.
What sets Burger King apart in Singapore's halal fast-food landscape is its commitment to maintaining global quality standards while adapting to local dietary requirements and preferences. The brand's flame-grilling technique, which differentiates it from other fast-food chains, provides a unique taste experience that has resonated with Singaporean customers. The comprehensive halal certification across its Singapore outlets ensures consistency and accessibility for Muslim diners across the island, making Burger King a reliable choice for those seeking familiar international flavors within a halal framework. Its presence in major shopping centres like Alexandra Retail Centre demonstrates the successful integration of global fast-food brands into Singapore's diverse halal dining ecosystem.
Be observant when coming in, if you see a lot of people waiting for their order and lots of numbers
Be observant when you arrive. If you see many people waiting for their orders and numerous numbers on the queue screen, you're in for a wait. I was okay with waiting, but I wasn't prepared to wait an hour for fast food (see picture). They are likely understaffed, but if so, a warning or a sign should have been posted about slow service. Whatever the reason, due to this bad experience, I won't be returning.
Gavin Kang
Disappointed with the very slow service at Burger King Punggol Coast.
Visited during an off-peak hou
Disappointed with the very slow service at Burger King Punggol Coast. Visited during an off-peak hour and still had to wait an unusually long time for a simple order. The staff appeared overwhelmed and disorganised, even though there weren't many customers. No updates or apologies were given while we waited, and the whole experience felt frustrating. Food quality was average, but the slow service really affected the overall visit. I hope management takes steps to improve efficiency and customer service.
Ibby Tan
20th march food received 8pm waited 44mins
My order 1burger rendang meal cheese fries n ice apple t
Received food at 8 PM on March 20th, waited 44 minutes. My order was one burger rendang meal, cheese fries, and iced apple tea. It was a simple order, and I waited 44 minutes for it with no apology. Only after I mentioned waiting for 40 minutes a second time did she check with the kitchen.
Thoroughly poor service by the manager, Lizzie, I believe. My order disappeared from the board after waiting for 15 minutes. When I approached again after an extra 5 minutes, she told me to wait, but multiple burger and special orders ahead of me were prepared first.
She did not do her due diligence to check the order and only realized after 40 minutes that my single burger had not been prepared. I later received my one cheese fries, one apple drink, and one rendang tendergrill chicken after waiting 44 minutes.
I was fasting, and because of her lack of concern for a customer's order, I had to wait 44 minutes before I could break my fast. Please address your manager's competency. The kitchen staff preparing the food are fast, but the front desk preparation and the lack of concern from the manager are the issues. Even the inexperienced staff manning the drinks checked my order three times, but the manager only became concerned after I voiced out twice.
Sianna Tan
The service was extremely slow, I waited 40 minutes only to realize my number was no longer on the b
The service was extremely slow; I waited 40 minutes only to realize my number was no longer on the board. Meanwhile, the lady in front took forever to prepare the food, and most of the staff were just standing around. By the time I finally got my order, it wasn’t even warm anymore, just cold. Very disappointing after such a long wait, especially with children.
Tan Seng Huat
Visited on 12/06/25:
𝐎𝐫𝐝𝐞𝐫𝐢𝐧𝐠
(-) Order took approximately 1h 30min to serve.
(-) Only 1 of 3 self-
Visited on 12/06/25:
(-) Order took approximately 1 hour 30 minutes to serve.
(-) Only 1 of 3 self-order kiosks were working.
(-) All self-order kiosks were down by the next hour.
(-) Only 3 staff were working in this outlet.
(+) Self-order kiosks were fixed after clearing the wave of customers.
(-) A spilled drink was left on the floor next to the collection counter for over an hour.
(-) All 3 staff were preparing food with no sense of urgency (taking their own sweet time even with approximately 50 diners waiting for their food).
(-) No sense of priority with orders. Came here with 2 friends, we ordered one after another (our queue numbers: i.e. 5085, 5086, 5087). Somehow, 5086 got his order approximately 45 minutes before the two of us (our food portions were all the same).
(+) Cheese sauce for my fries was spread evenly.
(-) The bottom bun of my fish burger was tough.
(-) Friend's burger was cold.
- Checked reviews afterwards and noticed that this has been happening for at least 2 months. Do not visit this outlet. Obviously, the employees/manager have no desire to improve.
- Waiting time at this outlet should improve once McDonald's opens in this mall.
- Highly recommend those wanting to dine at BK to visit Waterway Point's outlet instead for the time being. Reviews there are much better, and it's just 1 MRT stop away.
Positive Reviews
Benjamin Tan
Newly opened mall Punggol coast wall has a variety of food options. I ate at BK there. There are not
The newly opened Punggol Coast mall has a variety of food options. I ate at Burger King there. There aren't many seats, but the area is spacious and there are three order terminals. They will call your number. There is a QR code at each table for scan-to-order and pay. The decor was nice, and the food is standard Burger King fare. A nice place to grab a quick bite when you're hungry.
Hafiz B.
The food here is very nice and the service is very good althought a bit slow due to lack of manpowe
The food here is very nice and the service is very good, although a bit slow due to lack of manpower. They managed to complete and finish the job. The place is very quiet and peaceful at night. Good for studying and has working phone chargers at the long table.
Siah Chin Seng
Ordered double angus beef. Nice. Limited seats.
Ordered the double angus beef. It was nice. Seats are limited.
Xavier Goh
Dropped by Burger King Punggol Coast a few days ago during a really busy period, and one team member
Dropped by Burger King Punggol Coast a few days ago during a really busy period, and one team member truly stood out. Hazim, if I'm not wrong. Even though the service was overall a bit slow, he stayed calm, fast, and focused the entire time. He was handling customers with great energy, keeping the line moving while maintaining a friendly attitude. You could really tell he takes pride in his work. Shoutout to him!
Fankee
4 April 2025, evening time (7-8PM)
I think I found the Burger King himself:
There was an INSANE nu
4 April 2025, evening (7-8 PM)
I think I found the Burger King himself:
There was an insane number of customers and orders were overflowing like crazy. A million orders against one Burger King and his three minions. It was a tough battle, but the Burger King did not falter. As I type this, he still fights with all his strength.
The Burger King is the Manager on-site.
The manager was very patient while addressing the huge crowd of customers waiting for their orders. The backlog was even piling up due to the huge inflow of customers. He also guided his coworkers very patiently when they had trouble dealing with the inflow of orders.
To be frank, he was doing everything; it seems that his coworkers are very new to the job and are still getting the hang of things. However, he did not get frustrated at all and remained calm. Hence, I really admired his patience in guiding them well, despite the stressful environment.
I did not get his name, but he is a tall Malay gentleman who ties his hair in a small bun. Give him a raise fit for a king!
