Siew Lim
Wanted to grab a snack before catching my bus at the bus stop. Your staff didn't take my cash (which
I wanted to grab a snack before catching my bus at the bus stop. Your staff refused to take my cash payment (which required change) and instead insisted on waiting for the customer before me to complete his cashless payment before attending to my purchase. The previous customer took quite some time, and still hadn't completed their payment when I left without buying anything. I suppose some people have the luxury of time to wait around. Fortunately, I still managed to catch my bus.
This incident occurred on July 7th, around 4:40 PM.
Ethan Tan
Rude young lady serving at the cashier. Very impolite and impatient when it comes to serving custome
The young lady serving at the cashier was rude. She was very impolite and impatient when serving customers. Perhaps she was having a bad day, but her attitude was still very rude. She needs to receive proper training.
Kiko
I visited the shop this morning at 8:55 AM and purchased youtiao. Unfortunately, the food was extrem
I visited the shop this morning at 8:55 AM and purchased youtiao. Unfortunately, the food was extremely cold, which was disappointing as I expected it to be warm, especially so early in the morning when the shop opens at 8 AM.
Before buying, I asked the staff at the counter (a Malay gentleman) if the youtiao was ready. Instead of giving me a clear 'yes' or 'no' response, he repeatedly pointed vaguely to 'somewhere.' A simple verbal answer would have been much more helpful and courteous.
Overall, the experience was underwhelming, both in terms of food quality and customer service.
Gary Tan
Tau suan was good. Youtau was too tough and doughy, pearls in soy milk was undercooked and inedible
The tau suan was good. However, the youtau was too tough and doughy, the pearls in the soy milk were undercooked and inedible, and the carrot cake strips lacked flavour.
Jun Wei
Absolutely unacceptable behavior from one of the staff members at this location. As a delivery partn
Absolutely unacceptable behavior from one of the staff members at this location. As a delivery partner, I was simply following procedure — you don’t receive goods without signing paperwork first. Despite that, this particular staff member was rude, dismissive, and had the audacity to tell me to “do my job properly,” when in fact, I was doing exactly that. If someone doesn’t understand basic logistics or how their own process works, they shouldn’t be interacting with drivers at all, let alone insulting them. This kind of unprofessional and confrontational attitude should not be tolerated. Frankly, someone like this has no business working in a customer-facing role. Management needs to seriously reconsider this person’s position on the team. Oh, and he is the "manager" of the outlet, by the way.