at 1 Jurong West Central 2
Based on 16 reviews
This Location
1 Jurong West Central 2 View all businesses in 1 Jurong West Central 2 →11 Jurong West Central 2, Singapore 648886, 1 Jurong West Central 2, Singapore 648886
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Based on 16 reviews
Renee Lim
Ordered a cake for over $100 for delivery on Saturday night but did not receive it. Called the outlet but no one picked up. Panicking...
Goh Ooi
Ordered a buffet, but they switched out three savoury hot food items for sweet ones. The food quality is really not good. All the guests complained about the food quality, and some found it inedible. Customer service: 0 stars. Food quality: 0 stars.
Brandon Lee
I had an extremely bad experience with ecreative cakeshop. My father's birthday cake order went missing when I visited the Jurong Point branch earlier today, July 3rd, for self-pickup. The collection time was supposed to be between 9 am and 12 noon. However, when I arrived slightly after noon, your staff could not locate my order. I waited for almost half an hour as your staff informed me there was a slight delay. To my horror, when a delivery arrived at the shop, it contained someone else's order. Your staff eventually had to tell me that my order was confirmed missing. 🤦♂️ Without any other choice, I had to abandon the cake and asked your staff to process a refund, while I scrambled to find a last-minute replacement. It was a terrible, terrible experience. I don't think I will recommend this shop to anyone who needs a birthday cake on the right date and at the right time. I will be waiting to see how long it takes ecreative to call me to explain this situation.
Evelyn Tan
The staff, with a foreign accent, intentionally slid the door of the bread case while my finger was still at the door. I was shocked and quickly pulled my finger out, but two of my fingers were hurt. Kindly look into the safety of your clients. Thank you. This is my first time purchasing items from your shop, and I will never go back again. I don't understand why that person needed to open the same bread case door as me. No refill was done. Please address this situation. If this was done on purpose, a police report should be lodged for intentional injury without reason.
Jia Hui Corrine
1. Many of the decorative papers were bent when I collected the cake. The mermaid cake did not come with a mermaid toy like a doll. It wasn't placed on the cake when it was in the original box. I could have bought one myself and put it on. It's inconvenient for the buyer to wash it before placing it on the cake for hygiene reasons. Furthermore, the decorative papers also didn't stand properly. With this, I could have bought all the decorations online and put them on myself. 2. The cake box doesn't need to be so tall, but they put the cake in a very tall box when the cake itself is of normal height. It's very hard to carry. 3. It was also very difficult to get feedback when I called to confirm. Overall, I do not recommend this for people who expect a nicely decorated cake with proper customer service.
Andy Tan
No doubt it's a bit expensive, but the standard is very good. Even my son likes the breads. Keep it up.
Anjali Menon
We ordered birthday cakes from there, and the taste was awesome.
Manisah Lim
It's very convenient as you can have your birthday cake on the go! The decor is nice, the packaging is good, and the cake tastes yummy and moist! This place will be a go-to for my family's birthday cakes! Thumbs up for the outlet at Jurong Point!
Mei Ern Tan
This is a halal bakery/confectionery store. Prices are lower than established chains like Swee Heng, Four Leaves, or BreadTalk. However, the quality is just as good. The baked goods and confectionery are a bit eclectic; you get some traditional types like doughnuts (the chocolate ones are great and really huge) and more special ones like chicken floss rolls with nori or egg omelette. Their cakes are the traditional heavy cream types rather than fresh cream, making them heavier and richer, but they do have really pretty cakes made of fondant. Overall, an interesting addition to the many bakeries in Jurong Point.
Jeffrey Tan Kian Seng
The cream puff is good and fresh. The Swiss roll has a very traditional taste.
