at 1 Jurong West Central 2
Based on 355 reviews
This Location
1 Jurong West Central 2 View all businesses in 1 Jurong West Central 2 →1 Jurong West Central 1, #01-16E Jurong Point, Singapore 648886, 1 Jurong West Central 2, Singapore 648886
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6466 4955
6466 4955
6466 4955
Based on 355 reviews
Ruth Soh
I normally love their breakfast sets, but the National Day one pales in comparison. The eggs were microwaved and a bit overdone. The bread was a bit soggy and soft, and you could hardly taste the butter. I recommend you go to Ya Kun or Toast Box for a better and more authentic local breakfast.
Li Wei
The Malay manager at this outlet has a serious attitude problem. In fact, I would say the entire staff lacks proper service standards. I dined in at Coffee Bean and waited 35 minutes for my food and drink. My drink was left unattended at the counter for so long that it became diluted. As for the food, the pasta was terribly undercooked with a hard texture, and the portion was so small it seemed like a kid’s meal. The matcha pistachio latte tasted like plain milk with matcha, with just a few sad bits of pistachio. I raised my concerns with management and was given a complimentary voucher, but I couldn’t use it due to their overly complicated and frustrating app. When I went back, I encountered the same rude Malay manager, who just stood there blankly after a part-timer couldn’t resolve the issue. Respect goes both ways. I paid for my food and drinks, and I should receive proper customer service in return. Seriously will not patronise again.
Eliza Tan
Bought a takeaway hot chai tea latte, and it tasted so diluted that there was no chai taste at all, just purely milk with only a bit of tea taste, making it very bland. The standard has just superbly dropped. Hope they improve and follow the SOP properly.
Ahmad Latiff
Dear Coffee Bean Management, I would like to bring to your attention that I noticed flies inside your Jurong Point outlet. This is very unhygienic and unpleasant for customers. Please look into this matter urgently to maintain proper cleanliness standards. Thank you.
Sabrina Tan
Visited the newly renovated place on 02 Nov. I made my order at the counter at 21:37 for 'having here', but ended up receiving my complete order by ~22:30. I requested for 'takeaway' instead since I had been waiting for so long. I understand they were overwhelmed by the crowd as the outlet was almost full when I arrived, but an hour's wait was undoubtedly too long. Also, we need to stop advocating for people to be studying or working at CBTL on a weekend when it's crowded. Are these people blind to not see others looking for seats? Please take your work elsewhere if you're going to be hogging seats for over 60 minutes. It's worse when some solo individuals sit at a table for four. I literally cannot comprehend this behaviour. Wanted to name and shame, but people say we cannot take photos of others and upload them online without permission, so I'll censor it, okay...
Mazlan bin Mohd
A cafe chain restaurant serving lattes, coffees, and teas, with mains available as well. I would always come here for their everyday breakfast and recommend their eggs benedict. The cakes are not bad either. A bonus for the JP outlet is that it is open 24 hours.
Jia Li Sim
I really love the coffee beans for the drinks and cakes, especially if you love excellent service. I bought cakes for my family but forgot to collect them before I left the outlet. I called in to inform the 'crews or manager, I'm not too sure'. Ash was the one who answered my call and even allowed me to go back with a receipt to collect them anytime. I really appreciate his help. Thanks!
Winnie
This is the best outlet I've ever seen. The staff are well-trained and passionate about their work. The food is good and the place is clean. The weekday breakfast set is good value for money.
Rina Tan
A refreshing look, this cafe is a great spot to unwind with the choice of personalised tea or coffee. I was attended by a friendly crew, and the cafe wasn't overly crowded as I sipped my cuppa while enjoying a slice of mixed berry mousse cake. The cafe is located at the corner of Jurong Point, adjacent to UOB bank, and believe it or not, it operates 24 hours daily…
Eileen Tan
Tried the Twins Breakfast Deal at Coffee Bean—so good! Fluffy eggs, thick toast, and a yummy Spanish coffee. Tasty, comforting, and great value for two. A perfect way to start the day!
