Terrible ethics for a durian store. Ordered durian puffs for father’s day via Grab. Puffs turned out
Terrible ethics for a durian store. I ordered durian puffs via Grab for Father's Day. The puffs turned out bad and sour, so my parents personally brought them back to the store. However, they were told a refund or exchange was not possible as the transaction was done via Grab. They also said a contact person would get in touch with me. No one has followed up since. Really terrible goods and service.
Kaylin Ng
The puff texture and taste is lacking, and the durian custard within was lacklustre in taste. A bit
The puff's texture and taste were lacking, and the durian custard within was lacklustre in flavour. It was a bit disappointing given the price of the puff. The saving grace was that the auntie serving us had a good service attitude.
Jeremy Tan
The MSW durian puffs were far from being tasty.
Puffs are too dry (possibly because they were froze
The MSW durian puffs were far from tasty. The puffs were too dry (possibly because they were frozen), and the MSW durian taste was mild, possibly due to a lot of cream being mixed with the MSW puree. I will never try them again. The staff was nice and advised me on how to consume them, so that's a plus point for the service.
Li Na Neo
A very unethical and unprofessional company. Purchased the mini durian mooncakes from Takashimaya's
A very unethical and unprofessional company. I purchased the mini durian mooncakes from Takashimaya's Mid-Autumn Fair, and they were recalled by SFA due to high levels of bacteria.
I went to the store to ask for a refund and found that they don't offer a full refund. Instead, they compensate based on how many mooncakes are left in the box. And now comes the worst part... the refund value? In Four Seasons Durian vouchers, of course. Not cash.
After putting harmful products up for sale, this is the kind of service they provide to customers. Absolutely unbelievable; I will never purchase from this rubbish company again.
Dee Dee
Quality has fallen, puffs used to be flaky and 100% durian filling inside. Now MSW filling is mixed
The quality has fallen. The puffs used to be flaky with 100% durian filling inside. Now, the MSW filling is mixed with cream, and the puffs are not baked properly. It's not really worth it. Please don't charge customers Mao Sang Wang durian prices and then scam them on quality.
Positive Reviews
Janice Tan
I was served by Anya and had an excellent purchase experience! With the recent mishap regarding the
I was served by Anya and had an excellent purchase experience! With the recent mishap regarding the snow skin mooncakes, Anya was very helpful in exchanging the products for store credits of equal value. Although the store credits were only for online use, she helped me to facilitate my transaction in store. She is very polite and delivers quality service.
Lila (SG)
Had their MSW Durian Pancake, the durian puree is authentic and generous in each pancake. Pancake no
Had their MSW Durian Pancake. The durian puree is authentic and generous in each pancake. However, the pancake itself wasn't as good as we've had at other outlets, which were thicker and softer, even when eaten right after being made.
Skylar Tay
Wonderful and lovely staff. Bought a classic cake and some puffs as a gift. The puffs were great and
Wonderful and lovely staff. I bought a classic cake and some puffs as a gift. The puffs were great, and the cake wasn't too sweet, which was perfect. I would support them again next time!
Fiona Low
🟨 I bought the discounted 300 gms Kueh Lapis ( SGD24.50) from Four Seasons Durians Kiosk at Takashim
I bought the discounted 300g Kueh Lapis (SGD24.50) from Four Seasons Durians Kiosk at Takashimaya's Annual Chinese New Year 2024 Fair on Tuesday, 6th February 2024. The Kueh Lapis is very rich and buttery.
Andrew Tan
I ordered the 3D Mao Shan Wang Cake for my sister-in-law's birthday, and it was an absolute showstop
I ordered the 3D Mao Shan Wang Cake for my sister-in-law's birthday, and it was an absolute showstopper! Seriously, everyone in the family was genuinely wowed by how incredibly realistic the cake looked – from the vibrant green color to the individual "spikes," it was a true work of art. It definitely made for some memorable photos and a great talking point.
My only piece of constructive (and slightly hilarious) feedback is regarding the durian stem. It looked remarkably like poo! It was half hilarious, half a bit off-putting, giving the impression the durian either just "pooed itself" or was "pooed on."
As for the flavor, the durian cake itself was pleasant and had a mild durian taste. As a big durian lover, I personally would have preferred a stronger and more intense durian flavor to truly satisfy that craving.
Overall, a fantastic cake for visual impact and a fun, unique birthday surprise.
