Yee Ren 2010
Staff are very unfriendly and unhelpful ... we ask for assistance when were about to take our order
The staff were very unfriendly and unhelpful. When we asked for assistance as we were about to place our orders, the staff simply gave us the menu and told us to scan our orders before leaving. We asked how to order as their app was very confusing, and she just said to tick it. We further asked why the food we wanted wasn't available for selection, even though we saw it on their menu outside. She said the promotion was over.
To our dismay, we left the shop and nobody seemed to care.
Kindly improve your online app; it's not user-friendly. Train your staff properly in customer service and hospitality.
J Tan
I wanted miso based and spicy one. Closest match is the spicy miso cha siew butter corn. Didn’t know
I wanted a miso-based and spicy one. The closest match was the spicy miso char siew butter corn. I didn't realize it didn't come with an onsen egg. It tasted too 'jialak' (overpowering/intense). I still prefer Ajisen Ramen.
Jolene Tan
Went there with colleagues for lunch.
A pity that QR code wasnt working to place order, we had to g
Went there with colleagues for lunch. It was a pity that the QR code wasn't working to place orders, so we had to go to the counter one by one to order and pay first. There weren't many people at 12:45 pm. The lady who took our orders seemed very distracted. Each of us ordered the lunch set and confirmed with her. She kept saying yes, but she keyed in everything as à la carte. We had to remind them a few times to serve us drinks for the lunch set. We asked for less salt, as it was an option on the digital menu, but verbally, she couldn't process it. She also couldn't understand when we wanted to add bamboo shoots. Due to her errors, my colleague also paid more. The soup was too salty. Finally, this restaurant is still using plastic straws. Stop using plastic straws; it's 2025.