K-Stars
I am writing to report a deeply disappointing experience I had at your recently renovated 313@somers
I am writing to report a deeply disappointing experience I had at your recently renovated 313@Somerset location today. Unfortunately, it has compelled me to reconsider my patronage.
The issue involves one of your Filipino staff members. During my visit, her demeanor was noticeably unwelcoming and unprofessional. She handled items behind the counter with unnecessary force, appearing quite unhappy. When I attempted to place my order, I was abruptly told to "wait" without further acknowledgment. A moment later, when I tried to specify that I wanted the breakfast set, I was again cut off with a sharp "wait."
Throughout this interaction, she avoided making eye contact entirely. It was only after I directly addressed her behavior that she finally engaged, but the experience had already been ruined. Due to this unacceptable service, I felt compelled to leave without completing my order.
This is not an isolated incident; I had a similarly negative experience with this same staff member last week. After today, I am hesitant to return to a branch I was otherwise excited to revisit. I will be dining elsewhere until I am confident that service standards have been addressed.
I trust you will look into this matter. Thank you for your time and attention.
Michael Tan
The staff is very friendly and helpful, but there’s only one person working from 9:00 am to 10:30 am
The staff is very friendly and helpful, but there's only one person working from 9:00 am to 10:30 am, making it a hectic time for them. It would be beneficial to have additional staff during that period to ensure smoother service.
Mad Tan
Staff working on 9 Sep 2024 1030am was extremely rude. She slammed the electrical appliances and tol
The staff working on 9 Sep 2024 at 10:30 am was extremely rude. She slammed the electrical appliances and told me to get a 6-inch if I wanted more vegetables in my sandwich. I was really taken aback. Please consider staff retraining.
Patty Lim
My daughter had a tuna sandwich on Wednesday 4th Dec at Subway 313 and she had food poisoning from i
My daughter had a tuna sandwich on Wednesday, December 4th, at Subway 313 and suffered food poisoning from it. Even today, she is still feeling sick from the food poisoning caused by the tuna sandwich, despite taking medication. I have not yet reported this to MOH.
Leon Chee
Healthy comfort food. Eat this if u run our of idea for Food! Common sandwich like egg mayo with ham
Healthy comfort food. Eat this if you run out of ideas for food! Common sandwiches like egg mayo with ham are a hit! Fresh vegetables and sauces to mix with.