Winnie
Tried the Daily Sub for the first time at this Subway outlet and was quite disappointed compared to
Tried the Daily Sub for the first time at this Subway outlet and was quite disappointed compared to other branches. Only two bread options were available—white and wheat—while other outlets typically offer the full selection. The sandwich preparation felt rushed and lacked care; vegetables were placed rather messily, portions were noticeably small unless specifically asked for more, and there was no lettuce in stock at all. Although the bread was put into the oven, it came out cold along with the cheese, suggesting the oven may not have been properly heated. The overall impression was that the server lacked proper training and passion in food preparation, which unfortunately affected the entire dining experience.
Kuna Nanthini
I was very tired after work and noticed that your dining area was completely empty, with no customer
I was very tired after work and noticed that your dining area was completely empty, with no customers at the time. I just needed a few minutes to sit and rest. I understand and fully respect that the seating is for customers only, and of course, if any paying customer had arrived, I would have moved immediately out of courtesy. I do have manners.
However, I felt a bit disheartened when the staff asked me to leave right away. I understand they may have been following instructions, possibly because their boss was watching, as one of them mentioned. Still, I believe that a little compassion goes a long way. I also noticed an older man who looked exhausted being asked to leave, which made me feel even more uneasy.
That said, I want to acknowledge that the Malay gentleman, the Indian lady, and the Indian man on your team were all friendly and respectful in their approach. I truly appreciate their kindness; it made a difference.
Thank you for your attention to this feedback. I hope it's taken in the spirit of humanity and understanding.