Tastytourer
The aesthetic looking tarts, especially the taro one on display immediately caught my eye. I got bot
The aesthetically pleasing tarts, especially the taro one on display, immediately caught my eye. I purchased both the Taro Tart and the Cheese Tart for $4 each.
I ate the taro tart straight away and was honestly disappointed by the stale-tasting taro cream. Having enjoyed a super yummy orh nee tart earlier this week, I couldn't help but draw a comparison.
The cheese tart, on the other hand, fared much better after toasting. Overall, given a mixed experience, I'm not sure if I will be back.
Tommy Tan
Located at basement 1 of Hillion Mall, take the blue Downtown line and alight at Bukit Panjang stati
Located at Basement 1 of Hillion Mall, take the blue Downtown Line and alight at Bukit Panjang station. Exit the station towards Hillion Mall and take the escalator to the mall. Travel along Ya Kun, and you will find Kazo on your left.
Kazo has several outlets in Singapore, and with the Jurong East outlet gone, this was my choice in the West. It is quite disappointing when the retail outlet staff is really slow to take orders and process them.
Fortunately, their flavor and taste are still acceptable, and the price continues to be acceptable. I hope their service level improves and the waiting time for each order wouldn't take too long.
MK Tham
Had two disappointing delivery experiences with the Hillion Mall branch.
The first was via Delivero
I've had two disappointing delivery experiences with the Hillion Mall branch.
The first was via Deliveroo earlier this week. After placing my order, I received a call from the store stating they were out of certain items and insisted I cancel the order. When I asked them to cancel it on their end, the staff sounded exasperated and insisted I do it myself, claiming it was easier for the customer. This was an obvious lie, as what followed was a frustrating back-and-forth with the delivery app, involving chat assistants and phone calls just to get a refund.
Despite that, I gave it another shot today because the gift set really looked promising. I ordered early via Grab with scheduled timing to avoid any items being sold out. While the tarts arrived on time, they were crammed into flimsy plastic bags, and the gift boxes were more form than function, offering zero protection for the tarts being delivered.
Out of six boxes, three arrived with flipped, ruined tarts due to the cream toppings. I had to repack everything and salvage what I could to make five presentable boxes.
A total letdown. I would strongly advise against ordering delivery from this branch.
Lina Lim
I have bought Kazo breads many times before and most of it tasted good but yesterday was the first t
I have bought Kazo breads many times before and most of them tasted good, but yesterday was the first time I tried their sourdough bread. I bought their Walnut Raisin Sourdough with anticipation but regret to say that their sourdough was a letdown. The texture was very dry and kind of hard, very different from all the other sourdoughs that I have tried before. Is this the normal taste/texture for Kazo sourdough – for those who have tried their sourdough before?
Siah Heng
Staff nearly gave me the wrong items. So do check before leaving the store.
Durian puff too watery
Staff nearly gave me the wrong items, so please do check before leaving the store.
The durian puff was too watery for our liking and not tasty.
The donut puff's bread needs to be softer; it wasn't tasty either.
The tarts are good though.
Overall, nothing fanciful. Just another pastry shop.