Ah Meng
Weekday morning. Hardly more than 3 tables of customers. I had a coffee ordered and needed table s
Weekday morning. Hardly more than 3 tables of customers. I ordered a coffee and needed table service as I was alone with two large bags to look after. I waited for 20 minutes, but no coffee arrived. I left my belongings to ask at the counter, and the service staff seemed perplexed by the order. They checked with colleagues but still couldn't figure out why it hadn't been delivered. They asked me to return to my seat. A staff member then returned and asked to see my receipt again. Finally, my coffee was delivered, about 24 minutes after ordering. This was surprising, given that there wasn't a crowd, with hardly more than 3 tables seated and seemingly sufficient staff, yet they appeared confused.
Nazri Nasir
We waited for 50 minutes for delivery from Fajar outlet. I stay
4 blocks away from the outlet. Order
We waited 50 minutes for delivery from the Fajar outlet, despite living only four blocks away. Our order was missing one burger. The rider left the items outside the house, and hot and cold drinks were mixed in one bag. When we called to inquire about the missing item, we were told to request a refund on their app. What kind of fast food service is this? It's totally inconvenient for customers. The person on the line said it was just one burger missing and that we could request a refund. What did we pay delivery for? McDonald's should improve their delivery service or consider closing it down. I never liked going to the outlet either; they are always short of staff and the tables are often uncleared and dirty.
Rai
Order takeaway meal and the staff forgot to pack one of my item which is apple pie in my meal. When
I ordered a takeaway meal, and the staff forgot to pack one of my items, the apple pie. When I reached home and discovered this, it was very irritating. I was hungry, and the money for my apple pie was wasted since I wasn't going to ask for a refund or go back to the store. I suggest McDonald's ask their staff to check orders properly before giving them to customers.
Tan Yi Ping
Worst outlet ever , staff always showing attitude , if you people can't handle the delivery order si
Worst outlet ever. Staff always showing attitude. If you can't handle delivery orders, simply turn them off. All your walk-in customer orders are jammed big time. I've even waited for 45 minutes already. Is this fast food?
Serene Tan
Ordered mcdelivery. Missing scrambled egg burger, mcgriddle and 2pcs of hotcake for breakfast. Calle
Ordered McDelivery. My breakfast was missing the scrambled egg burger, mcgriddle, and 2 pieces of hotcakes. I called the hotline four times. The best part is that there was no record of my missing items in their system, and they purposely made us repeat the missing items. By the time I called the fourth time, the hotline staff said they wouldn't be able to deliver the missing items because breakfast time was over! The store manager didn't even bother to call to apologize. Time to wake up! I want a full refund, not a partial refund!