Jolene
Absolutely unacceptable. I ordered the Chicken Daily Bowl with extra salmon, and it arrived without
Absolutely unacceptable. I ordered the Chicken Daily Bowl with extra salmon, and it arrived without the chicken. How do you forget the main protein in a protein bowl? I only realized after I got home, and by then, there was nothing I could do. If I hadn’t added salmon, I would’ve been stuck with a sad, overpriced veggie bowl for over $10. I paid for chicken AND salmon, and I expect to get what I ordered. This is basic attention to detail, and clearly, Stuff'd doesn’t care about getting it right. For a place that specializes in roasted chicken, missing the main ingredient is a huge mistake. I expect better attention to orders and a refund for this mess-up.
Tan Ah Kow
I’ve been buying from Stuff’d for years and have always loved the tasty wraps and generous portions.
I've been buying from Stuff'd for years and have always loved their tasty wraps and generous portions. However, my experience at the VivoCity branch today was very disappointing. The staff were extremely stingy with both the sauces and the portion sizes. The two wraps I ordered (chicken and ultimate) were much smaller and lighter than usual, each under 250g. On top of that, the chicken was bland and lacked flavor. I won't be returning to this branch again. If I'm at VivoCity, I'll definitely choose to eat elsewhere instead.
Kai Lim
Used to always get my regular favourite - chicken kebab + extra chicken for dinner after gym. After
I used to always get my regular favourite - chicken kebab with extra chicken for dinner after the gym. After the 3-4 months of renovation, I was excited to return to my usual dinner spot, but unfortunately, I was disappointed. The price went up by a dollar, and the portion dropped significantly! I wouldn't have minded a dollar increase as long as the portions remained the same, but the kebab became so small. Back then, when the kebab was wrapped in tin foil, they were much larger (as demarcated by the line I drew in the photo). The kebab also felt surprisingly much 'lighter,' and it felt odd. Hence, I went home to weigh it, and it was only 300 grams even after paying $2 for extra chicken meat (how could a scoop of extra chicken be so light?). Back then, it was always at least 350g-400g with the extra chicken. For once, I didn't feel full after eating Stuff'd's kebab for dinner. To make matters worse, the chicken is much drier now (see my photo). It used to be more moist with some crispy chicken bits that tasted like grilled chicken, as it should in a kebab. Now it tastes like dried shredded chicken with barely any flavour (one can tell from the photo). As a regular customer, I am honestly quite disappointed by the drop in standards coupled with the increase in price (@$8.30 for a not-filling, dry-tasting kebab). I was so looking forward to the reopening. I hope this is just an unlucky encounter and might give this outlet another chance. However, if the standards remain the same in my next purchase, that would probably be my last order from the store.