Evelyn
Food was alright but the timing was quite rush for buffet so you won't be able to enjoy the food. Al
The food was alright, but the timing for the buffet felt quite rushed, so you won't be able to enjoy it fully. Most of the items were average, but the standard Swensen's items were good, like the fish and chips and ice cream, especially the sticky chewy chocolate.
Cheryl Tan
Lack of service. Food is mediocre, not hot, too dry. If you are in for huge variety and eat till ful
Lack of service. The food was mediocre, not hot, and too dry. If you're looking for huge variety and to eat until you're full, this place is definitely value for money. In the end, the ice cream was the most enjoyable.
Muhammad Hafiz
Swensen’s 1 Science Park Drive — where paying customers get treated like intruders, and staff get th
Swensen’s 1 Science Park Drive — where paying customers are treated like intruders, and staff get the real buffet.
Booked for 8:30 PM. The website proudly states 90 minutes for dine-in. The reality? Staff barked at us that everything ends at 9:15 PM. So, thanks for the generous 45 minutes, Swensen’s. Why even take 8:30 PM reservations? Oh right — so you can scam people into showing up.
The “chef” at the live station deserves an award for unprofessionalism. She loudly whined, “Why still let people in? We should have already closed,” while slapping together soupy rice with curry dumped on top and calling it “baked rice.” Honestly, I’ve seen instant noodles made with more effort and dignity.
Hygiene? Nonexistent. Staff eating behind the counter maskless, filling their personal bottles at the drink machines, dismantling water fountains so customers get splashed. And the best part? At 9:15 PM sharp, customers are cut off so the staff can dig in — ice cream, food, you name it. Ah yes, the legendary Swensen’s staff happy hour, funded by paying guests like me.
I spent $287.76 for this circus — my evening was ruined, I received attitude, trash food, and a front-row seat to watch employees treat the outlet like their personal canteen.
Swensen’s, you should be embarrassed. You don’t run a restaurant; you run a scam with ice cream on top.