Swensen's at Plantation Plaza - Main Image
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Swensen's at Plantation Plaza - Main Image
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Swensen's - menu
+30

Swensen's

at Plantation Plaza

4.4 (315 reviews)
• ✅ MUIS Certified
🥡 Takeaway
🍽️ Dine In
Swensen ice cream restaurant has been an integral part of Singapore dining landscape since 1979, establishing itself as the premier family-friendly destination that seamlessly combines extensive ice cream selections with comprehensive Western and local cuisine offerings. With full halal certification across all locations, this beloved restaurant chain serves diverse communities while maintaining the highest standards of quality, taste, and cultural inclusivity that have made it a trusted choice for generations of Singapore families.

Operating multiple strategic locations throughout the island including Changi Airport Terminal 3, Clementi Mall, Compass One in Sengkang, Downtown East E!hub in Pasir Ris, IMM Shopping Mall in Jurong East, Junction 8 Shopping Centre in Bishan, Jurong Point 2, NEX Mall in Serangoon Central, Northpoint City in Yishun, and Parkway Parade in Marine Parade, Swensen ensures convenient access for customers across different neighborhoods and lifestyle preferences.

The restaurant signature ice cream offerings represent the heart of the Swensen experience, featuring an impressive selection of premium flavors, innovative sundaes, and customizable dessert creations that cater to every sweet preference. The iconic Earthquake Sundae remains a centerpiece attraction, delivering generous portions of multiple ice cream flavors, toppings, and sauces that create memorable sharing experiences for families and groups celebrating special occasions.

Beyond the legendary ice cream selections, Swensen provides comprehensive dining menus that showcase skillful fusion of Western classics with local Singapore flavors. Popular main dishes include tender Lamb Chops prepared with aromatic seasonings, diverse Pasta selections featuring both traditional and Asian-inspired sauces, flavorful Mee Goreng that incorporates local spice profiles, satisfying Omelette preparations, premium Steak options, juicy Burgers, rich Lasagne, creative Baked Pasta varieties, and hearty Baked Rice dishes.

The innovative Swensen Unlimited concept, featured at locations including Terminal 2 Changi Airport Arrival Hall and VivoCity #02-117, elevates the dining experience to comprehensive buffet offerings that include hot mains, fresh seafood, live cooking stations, authentic Peranakan dishes, and the spectacular 48-flavor ice cream bar with unlimited waffles and diverse toppings. These buffet experiences, operating daily from 11:00 AM to 11:00 PM with 90-minute dining sessions, provide exceptional value for families and groups seeking extensive variety and unlimited indulgence.

The beverage program complements the food offerings with creative options including refreshing Mango Bliss Smoothie, indulgent Chocolate Lava Milkshake, and specialty coffee preparations that provide perfect accompaniments to both meals and desserts. These beverages are crafted using premium ingredients and innovative preparation methods that maintain consistency across all locations.

Family-friendly atmosphere remains central to the Swensen identity, with comfortable seating arrangements, welcoming decor, and service approaches that accommodate children, parents, and multi-generational groups celebrating birthdays, achievements, and casual family gatherings. The restaurant commitment to creating memorable experiences extends beyond food to encompass the entire dining environment and customer service philosophy.

The halal certification ensures complete peace of mind for Muslim families and individuals seeking quality dining experiences without compromising religious dietary requirements. This inclusive approach, combined with diverse menu options and consistent quality standards, has established Swensen as a go-to destination for Singapore multicultural communities.

Modern convenience is prioritized through the restaurant physical locations in major shopping centers and transportation hubs, making Swensen easily accessible for both planned visits and spontaneous dining decisions. The strategic positioning ensures customers can enjoy quality meals and desserts while shopping, traveling, or exploring Singapore entertainment districts.

Special occasion services including custom ice cream cakes, group dining packages, and celebration arrangements make Swensen an ideal choice for birthdays, anniversaries, corporate events, and community gatherings. The restaurant experienced staff can accommodate various group sizes and special dietary requirements while maintaining the quality and service standards that define the brand.

Whether you are seeking nostalgic ice cream experiences that recall childhood memories, exploring fusion cuisine that combines international and local flavors, celebrating special occasions with family and friends, or simply craving premium desserts in welcoming environments, Swensen continues to deliver the comprehensive dining experiences that have made it a beloved institution in Singapore restaurant landscape for over four decades.

Customer Reviews

4.4 / 5

Based on 315 reviews

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Contact & Location

This Location

Plantation Plaza View all businesses in Plantation Plaza →

127 Plantation Cres, #01-05, Singapore 690127, Plantation Plaza, Singapore 690127

Other 10 Locations

65 Airport Blvd

6242 3669

AMK Hub

6235 9902

Bedok Mall

6844 9759

Bugis Junction

6255 2052

Causeway Point

6894 2086

City Square Mall

68942086

Clementi Mall

6659 2151

Compass One

6386 4341

6514 8221
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Reviews & Ratings

Customer Reviews

4.4 / 5

Based on 315 reviews

Negative Reviews

Ee-Ling Ee-Ling

There was a dog event happening, so we brought our dogs along and decided to have lunch at Swensen’s

There was a dog event happening, so we brought our dogs along and decided to have lunch at Swensen’s. As we approached, the manager clearly saw us but acted as if we were invisible. Eventually, the manager came over and said, “No pets allowed.” We said we’d leave the dogs outside the premises, but it was still a no. I asked, “Then what do you want us to do?” He/she (I'm still not sure how to address this person) said we might pet our dogs while dining, and I assured him/her we wouldn’t. I even offered to push the dogs further away from the table to avoid any issue. Still, it was a no. Then I suggested tying the dogs near a pillar, easily 10–15 steps away and clearly out of the restaurant area. I literally couldn’t reach them from where we were dining. Still, we got a no. At this point, my husband had enough. He asked for the manager’s name (FARAH) and said we’d just lodge a complaint. Honestly, the spot we were placing the dogs wasn’t even within their premises, so what was the issue? And guess what? Later in the evening, we walked past again and saw someone else dining with her dogs outside the premises, petting her dogs while waiting for food. So… do rules only apply to us? ‍♀️

S.H. Ho S.H. Ho

Service was really poor. When we arrived, we stood outside for about 5 minutes even though there wer

Service was really poor. When we arrived, we stood outside for about 5 minutes even though there were available seats. No one acknowledged us. When a staff member finally came over, we requested to sit in the air-conditioned area — we could see that the table just needed a quick cleanup. But instead of a quick wait, we were left standing outside for another 15 minutes while two staff members very slowly cleaned the table. When we were finally seated, the table was still wet, and there were water droplets on one side of the sofa. It was a very bad start. Then came the soup — we wanted to request pepper, so we raised our hands multiple times. No one came. Two staff members walked past us, including the manager, and completely ignored us. Later, when our mains arrived, I asked for chilli, pepper, and cheese. The manager only brought chilli and pepper. At that point, I was too tired of their bad service to even chase for the missing item. As for the food — I had the dry laksa. It was okay, edible, but nothing special. Even the lime wasn’t cut, so I had to do it myself. My husband had the crispy chicken chop. It looked huge at first glance, but it was extremely thin. There was barely any meat in the middle — just skin and flour. Super disappointing. I know I can’t expect much from a budget restaurant — their prices are more affordable compared to many other places — but that doesn’t mean they should allow such bad service. Astons, for example, is similarly priced, and yet their service is so much better. Overall, the experience was meh. Definitely not what I expected from Swensen’s. Honestly, I’d rather see Astons take over this space.

Ariel Tan Ariel Tan

Venue: Swensens Plantation Plaza Disappointed with the food quality. The waffle was overcooked, lea

Venue: Swensens Plantation Plaza. Disappointed with the food quality. The waffle was overcooked, leaving a strong burnt taste. Unfortunately, the standard doesn't match the pricing expected from a restaurant setting.

Sion Star Sion Star

We had laksa pasta. It was nasty. Pasta had no taste and the prawns were not fully cooked (close to

We had the laksa pasta. It was quite unpleasant. The pasta itself had no flavour, and the prawns were not fully cooked, appearing almost raw. You can see from my photos that the prawn heads were still grey! I would have preferred the burger without all the nacho cheese drizzled over it. The mushroom soup in the bread bowl was nice – the bread was warm and toasted.

KC Lim KC Lim

Zero customer services same as other reviews. Told us we can't enter by side door. If that's not al

Zero customer service, same as other reviews. We were told we couldn't enter by the side door. If that's not allowed, why wasn't the side door locked or a sign put up to enter only by the main door? The manager asked us to go out and re-enter by the main door, even though the place was quite empty and there was no queue. If you hold a manager title and place more importance on procedure than managing customers, be prepared to lose them. Service is equally important besides the food.

Positive Reviews

E-Tree E-Tree

Situated at lv 1 of plantation plaza. Quite crowded on a weekend evening. The waiting time is still

Situated on Level 1 of Plantation Plaza. It was quite crowded on a weekend evening. The waiting time to get into the restaurant was still acceptable as it's quite spacious. The food is good, maintaining the same standard as other Swensen's outlets. I particularly enjoyed the new chicken baguette sandwich. However, the service and serving could be improved. Water was not served initially, and some side dishes were either forgotten or not prepared, requiring us to remind the staff a few times. The food also took a bit longer than usual to arrive. Understanding that this outlet is new, there's definitely room for improvement.

Suhaili B. Suhaili B.

Staff was great. Love that is not crowded. Food portion was good and service was fast.

Staff was great. Love that it's not crowded. Food portions were good and service was fast.

Siviet Siviet

A cosy Swensen’s in the heart of Tengah. My server Zt was excellent. Managers were walking around

A cosy Swensen's in the heart of Tengah. My server, Zt, was excellent. Managers were walking around checking on people and how they were doing with their orders. Cream of mushroom, hot U.S. fries, and chicken-baked rice were served hot and sequentially within five minutes of ordering during lunch hour. The table was cleaned and cleared promptly. Ice water was served in actual heavy glasses with ice cubes, instead of light green plastic cups like other Swensens.

Andy Ong Andy Ong

Very decent Swensen experience. What stood up was when asked if I prefer warm or cold water and I as

A very decent Swensen's experience. What stood out was when I was asked if I preferred warm or cold water, and I asked for warm water. The server was sweet enough to politely place the cup of warm water close to me and warn me to be careful of the hot cup. What probably detracted a bit of points was that the staff was resting at the table behind me, and one of the ladies was speaking quite loudly for a while. It's not a big issue, but it might not reflect very well to some customers. The place is nice and clean too.

Irene N. Irene N.

Our last dine in Swensen’s was few years ago at another outlet. Was contemplating to eat here. Whil

Our last dine-in at Swensen's was a few years ago at another outlet. We were contemplating where to eat. While browsing the menu, a server (didn't get his name, a young Chinese boy with glasses, likely a student) recommended a few nice dishes that made us want to dine in. The server who took our order was another young Malay boy, Zaky. He was patient and friendly while taking our orders. He was multitasking, handling orders, cashiering, and preparing desserts. He even apologized for sending our dessert a bit later because he was busy with cashiering (which I noticed as we were seated near the cashier). The food was great, still as good as it used to be. Definitely recommend dining in here. It wasn't very crowded, but I can't speak for the weekends.

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