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Swensen's

4.4 (315 reviews)
✅ MUIS Certified
🥡 Takeaway
🍽️ Dine In
Swensen ice cream restaurant has been an integral part of Singapore dining landscape since 1979, establishing itself as the premier family-friendly destination that seamlessly combines extensive ice cream selections with comprehensive Western and local cuisine offerings. With full halal certification across all locations, this beloved restaurant chain serves diverse communities while maintaining the highest standards of quality, taste, and cultural inclusivity that have made it a trusted choice for generations of Singapore families.

Operating multiple strategic locations throughout the island including Changi Airport Terminal 3, Clementi Mall, Compass One in Sengkang, Downtown East E!hub in Pasir Ris, IMM Shopping Mall in Jurong East, Junction 8 Shopping Centre in Bishan, Jurong Point 2, NEX Mall in Serangoon Central, Northpoint City in Yishun, and Parkway Parade in Marine Parade, Swensen ensures convenient access for customers across different neighborhoods and lifestyle preferences.

The restaurant signature ice cream offerings represent the heart of the Swensen experience, featuring an impressive selection of premium flavors, innovative sundaes, and customizable dessert creations that cater to every sweet preference. The iconic Earthquake Sundae remains a centerpiece attraction, delivering generous portions of multiple ice cream flavors, toppings, and sauces that create memorable sharing experiences for families and groups celebrating special occasions.

Beyond the legendary ice cream selections, Swensen provides comprehensive dining menus that showcase skillful fusion of Western classics with local Singapore flavors. Popular main dishes include tender Lamb Chops prepared with aromatic seasonings, diverse Pasta selections featuring both traditional and Asian-inspired sauces, flavorful Mee Goreng that incorporates local spice profiles, satisfying Omelette preparations, premium Steak options, juicy Burgers, rich Lasagne, creative Baked Pasta varieties, and hearty Baked Rice dishes.

The innovative Swensen Unlimited concept, featured at locations including Terminal 2 Changi Airport Arrival Hall and VivoCity #02-117, elevates the dining experience to comprehensive buffet offerings that include hot mains, fresh seafood, live cooking stations, authentic Peranakan dishes, and the spectacular 48-flavor ice cream bar with unlimited waffles and diverse toppings. These buffet experiences, operating daily from 11:00 AM to 11:00 PM with 90-minute dining sessions, provide exceptional value for families and groups seeking extensive variety and unlimited indulgence.

The beverage program complements the food offerings with creative options including refreshing Mango Bliss Smoothie, indulgent Chocolate Lava Milkshake, and specialty coffee preparations that provide perfect accompaniments to both meals and desserts. These beverages are crafted using premium ingredients and innovative preparation methods that maintain consistency across all locations.

Family-friendly atmosphere remains central to the Swensen identity, with comfortable seating arrangements, welcoming decor, and service approaches that accommodate children, parents, and multi-generational groups celebrating birthdays, achievements, and casual family gatherings. The restaurant commitment to creating memorable experiences extends beyond food to encompass the entire dining environment and customer service philosophy.

The halal certification ensures complete peace of mind for Muslim families and individuals seeking quality dining experiences without compromising religious dietary requirements. This inclusive approach, combined with diverse menu options and consistent quality standards, has established Swensen as a go-to destination for Singapore multicultural communities.

Modern convenience is prioritized through the restaurant physical locations in major shopping centers and transportation hubs, making Swensen easily accessible for both planned visits and spontaneous dining decisions. The strategic positioning ensures customers can enjoy quality meals and desserts while shopping, traveling, or exploring Singapore entertainment districts.

Special occasion services including custom ice cream cakes, group dining packages, and celebration arrangements make Swensen an ideal choice for birthdays, anniversaries, corporate events, and community gatherings. The restaurant experienced staff can accommodate various group sizes and special dietary requirements while maintaining the quality and service standards that define the brand.

Whether you are seeking nostalgic ice cream experiences that recall childhood memories, exploring fusion cuisine that combines international and local flavors, celebrating special occasions with family and friends, or simply craving premium desserts in welcoming environments, Swensen continues to deliver the comprehensive dining experiences that have made it a beloved institution in Singapore restaurant landscape for over four decades.

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Reviews & Ratings

Customer Reviews

4.4 / 5

Based on 315 reviews

Negative Reviews

Adrian Lim Adrian Lim

I think the brand has really failed to evolve with the times but nonetheless still brings back a nic

I think the brand has really failed to evolve with the times, but nonetheless still brings back a nice touch of nostalgia with food that still tastes great! The placement of the tables seems very cluttered and squeezy, often causing a bottleneck between their own staff and customers. The waiting time was also unacceptable, taking about 30-40 minutes for our mains. I guess the saving grace was the baked rice and the ice cream. Nothing to mention about the service; it was pretty standard and could use a little more energy/politeness.

Jeremy Toh Jeremy Toh

The branch manager (the fatter of the two and wearing a red tie) was most unhelpful from the main en

The branch manager (the fatter of the two, wearing a red tie) was most unhelpful from the main entrance to our table. He gave one-word answers and always moved away before we could seek clarification. The rest of the staff were good, especially the other gentleman in glasses. He was courteous.

Tashfique Lim Tashfique Lim

Ice cream is good Apple crumble is good Wings are terrible. No welcome or hi from staff when enteri

The ice cream and apple crumble were good. However, the wings were terrible. Upon entering, there was no welcome or greeting from the staff. When I told the staff member we needed a table for three, he didn't respond and simply led us to a table without speaking. He was a young Chinese guy. I'm unsure if he was tired or in a bad mood because we arrived at 8:30 pm, or if this is just poor service. The Filipino woman staff member was friendly.

Eng Seng Lee Eng Seng Lee

Sad but think Swensen's food quality and service has deteriorated over the years. Ordered a chicken

Sad, but I think Swensen's food quality and service have deteriorated over the years. Ordered a chicken burger and a chicken basket, and both tasted very average. Service was poor; no one was attending to the shop front when we were there. We had to ask for chilli and ketchup. It used to be 5 stars. Can try.

Valerie Tan Valerie Tan

It was an appalling experience. I don’t usually write reviews but this deserves to be known. We cele

It was an appalling experience. I don't usually write reviews, but this deserves to be known. We celebrated Father's Day here, and the following happened. 1) We ordered a medium-rare steak, but what arrived was a very small portion and severely undercooked (nearly raw). Unfortunately, we didn't capture a photo. 2) We brought this to the manager's attention after discovering that the middle section was literally raw. He offered to have it recooked. However, they simply re-cooked the same piece of meat, which raises concerns about food safety and hygiene. 3) Our waffle order was incorrect—we received an original waffle instead of the red velvet waffle we had ordered. 4) They replaced it with a red velvet waffle, but the waffle was doughy, soggy, and undercooked. Overall, it was poorly prepared and unappetizing. I would strongly urge anyone to consider these issues before visiting this outlet.

Positive Reviews

Angel's Breath Angel's Breath

We were ushered in immediately as the crew, an older lady, cleared table to fit 6 of us pretty quick

We were ushered in immediately as the crew, an older lady, cleared a table to fit our group of 6 pretty quickly. It was a Friday night, and it's almost always crowded. (I forgot her name, but she was very pleasant.) Service from Flora and Maan was very attentive. Flora was quick to get extra sauces for us, and Maan helped us correct a wrong order and even cheerfully asked if we needed further help. This is a much-improved experience compared to our previous visits in the past few years. Swensen's has always been a great family place, and the food is pretty good. I've experienced many other outlets too. I must say the food was served promptly and hot, unlike some outlets where we receive cold food. One gripe though: I redeemed a hot latte as a member, and it reflected as redeemed, but my latte never arrived.

C. Tan C. Tan

Got a delicious sticky chewy chocolate zero. I wish i knew how many calories were in there. Servic

Got a delicious sticky, chewy chocolate zero. I wish I knew how many calories were in there. Service was excellent. Special call-out to Jayden, who was prompt and helpful. He voluntarily assisted with my membership redemption.

Mei Ling Mei Ling

One of the best and affordable western food restaurants. We were very impressed by the awesome servi

One of the best and most affordable western food restaurants. We were very impressed by the awesome service provided by the friendly staff Esther, who patiently explained the cool rewards and lunch top-ups to us. Highly recommend this Parkway Swensen's as the service is earnest, and the menu offers a delicious variety of food.

KT Tan KT Tan

Food is served hot and tasted alright. Vegetables is the salad is fresh but lack variety. I think sh

Food is served hot and tasted alright. The vegetables in the salad are fresh but lack variety. I think one should come here only for the ice cream and not the food. Hansel and Moe have an excellent attitude and served with pride.

Cindy Lim Cindy Lim

The service staff are so attentive and friendly and nice. Got a table really quickly and they explai

The service staff were so attentive, friendly, and nice. We got a table really quickly, and they explained what fried chicken ice cream was. My son had watched YouTube videos on it and was so excited Swensen's had it. The fried chicken ice cream is super yummy, and Swensen's ice cream is always good!

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