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Swensen's

at NEX

4.4 (315 reviews)
✅ MUIS Certified
🥡 Takeaway
🍽️ Dine In
Swensen ice cream restaurant has been an integral part of Singapore dining landscape since 1979, establishing itself as the premier family-friendly destination that seamlessly combines extensive ice cream selections with comprehensive Western and local cuisine offerings. With full halal certification across all locations, this beloved restaurant chain serves diverse communities while maintaining the highest standards of quality, taste, and cultural inclusivity that have made it a trusted choice for generations of Singapore families.

Operating multiple strategic locations throughout the island including Changi Airport Terminal 3, Clementi Mall, Compass One in Sengkang, Downtown East E!hub in Pasir Ris, IMM Shopping Mall in Jurong East, Junction 8 Shopping Centre in Bishan, Jurong Point 2, NEX Mall in Serangoon Central, Northpoint City in Yishun, and Parkway Parade in Marine Parade, Swensen ensures convenient access for customers across different neighborhoods and lifestyle preferences.

The restaurant signature ice cream offerings represent the heart of the Swensen experience, featuring an impressive selection of premium flavors, innovative sundaes, and customizable dessert creations that cater to every sweet preference. The iconic Earthquake Sundae remains a centerpiece attraction, delivering generous portions of multiple ice cream flavors, toppings, and sauces that create memorable sharing experiences for families and groups celebrating special occasions.

Beyond the legendary ice cream selections, Swensen provides comprehensive dining menus that showcase skillful fusion of Western classics with local Singapore flavors. Popular main dishes include tender Lamb Chops prepared with aromatic seasonings, diverse Pasta selections featuring both traditional and Asian-inspired sauces, flavorful Mee Goreng that incorporates local spice profiles, satisfying Omelette preparations, premium Steak options, juicy Burgers, rich Lasagne, creative Baked Pasta varieties, and hearty Baked Rice dishes.

The innovative Swensen Unlimited concept, featured at locations including Terminal 2 Changi Airport Arrival Hall and VivoCity #02-117, elevates the dining experience to comprehensive buffet offerings that include hot mains, fresh seafood, live cooking stations, authentic Peranakan dishes, and the spectacular 48-flavor ice cream bar with unlimited waffles and diverse toppings. These buffet experiences, operating daily from 11:00 AM to 11:00 PM with 90-minute dining sessions, provide exceptional value for families and groups seeking extensive variety and unlimited indulgence.

The beverage program complements the food offerings with creative options including refreshing Mango Bliss Smoothie, indulgent Chocolate Lava Milkshake, and specialty coffee preparations that provide perfect accompaniments to both meals and desserts. These beverages are crafted using premium ingredients and innovative preparation methods that maintain consistency across all locations.

Family-friendly atmosphere remains central to the Swensen identity, with comfortable seating arrangements, welcoming decor, and service approaches that accommodate children, parents, and multi-generational groups celebrating birthdays, achievements, and casual family gatherings. The restaurant commitment to creating memorable experiences extends beyond food to encompass the entire dining environment and customer service philosophy.

The halal certification ensures complete peace of mind for Muslim families and individuals seeking quality dining experiences without compromising religious dietary requirements. This inclusive approach, combined with diverse menu options and consistent quality standards, has established Swensen as a go-to destination for Singapore multicultural communities.

Modern convenience is prioritized through the restaurant physical locations in major shopping centers and transportation hubs, making Swensen easily accessible for both planned visits and spontaneous dining decisions. The strategic positioning ensures customers can enjoy quality meals and desserts while shopping, traveling, or exploring Singapore entertainment districts.

Special occasion services including custom ice cream cakes, group dining packages, and celebration arrangements make Swensen an ideal choice for birthdays, anniversaries, corporate events, and community gatherings. The restaurant experienced staff can accommodate various group sizes and special dietary requirements while maintaining the quality and service standards that define the brand.

Whether you are seeking nostalgic ice cream experiences that recall childhood memories, exploring fusion cuisine that combines international and local flavors, celebrating special occasions with family and friends, or simply craving premium desserts in welcoming environments, Swensen continues to deliver the comprehensive dining experiences that have made it a beloved institution in Singapore restaurant landscape for over four decades.

Customer Reviews

4.4 / 5

Based on 315 reviews

Contact & Location

This Location

NEX View all businesses in NEX →

23 Serangoon Central, #02 - 07 / 08 NEX, Singapore 556083, NEX, Singapore 556083

Other 10 Locations

65 Airport Blvd

6242 3669

AMK Hub

6235 9902

Bedok Mall

6844 9759

Bugis Junction

6255 2052

Causeway Point

6894 2086

City Square Mall

68942086

Clementi Mall

6659 2151

Compass One

6386 4341

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Business Hours

Hours Not Set

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Reviews & Ratings

Customer Reviews

4.4 / 5

Based on 315 reviews

Negative Reviews

Tan Yap Tan Yap

We were a table of 3 and there were only 2 of each cutleries in the basket. Requested to get fork an

We were a table of three, and there were only two sets of cutlery in the basket. When we requested a fork, the Chinese waiter simply threw it into our cutlery basket. Later, during dessert, we asked the waitress for another dessert spoon. She said okay but never returned with it. I ordered the Asian Delight Curry Chicken Rice for lunch. The picture showed drumstick and thigh parts, with no option to choose in the menu. Unfortunately, all my chicken came with breast parts. I requested to swap with a drumstick, thigh, wing, or any other part besides breast from an employee in a white blouse and red tie, but my request was rejected. She claimed there weren't enough parts. However, we arrived at 12 pm, and Swensen's opens at 11 am. Did everyone before us order curry chicken and get the non-breast parts? For the price of $16.90, I did not expect to receive two chicken breasts.

Alvin L. Alvin L.

I was short to see the portion of the food. It was like half the portion I used to dine here. Even

I was surprised by the small portion of the food. It was like half the portion I used to get when dining here. Even the cherries on the ice cream were almost half the size. Staff service was quite good though.

Ethan Poh Ethan Poh

Food service was slow and some staff attitude were appalling. Besides items like sundaes (less than

Food service was slow and some staff had appalling attitudes. Besides items like sundaes (which took less than 5 minutes), we had to wait over 30 minutes for other orders to be prepared. We dined in at around 5pm, before the dinner rush. Staff explained that waffles take 15 minutes to prepare, and only one at a time, which seemed ludicrous. Only 2 out of 4 waffle flavours were available. After over 30 minutes of waiting, the waffle came out undercooked, which staff claimed was their usual way of doneness. I'm no waffle expert, so please see the photo to judge for yourself. One of the staff, Elvie, who was on duty, was really helpful despite the situation. It must be tiring for her to be constantly problem-solving for the team.

Positive Reviews

Darren Tan Darren Tan

Service was good-decent. Food was alright nothing to scream about. Ice cream sundaes were a little

Service was good and decent. The food was alright, nothing to shout about. The ice cream sundaes were a little disappointing though, more like Magnolia standard.

Fiona Lim Fiona Lim

We ordered the goreng pisang sundae and the goreng pisang was cold and unappetising being oily, the

We ordered the goreng pisang sundae, and unfortunately, the goreng pisang was cold, unappetising, and oily. However, the Manager, Evie, was very nice and offered to change it for us. She was very pleasant and made our dining experience such a delight. Please reward her appropriately.

Eddy Eddy

Had to get my Coit Tower fix after dinner. There are very few sundaes that can beat this and Swensen

Had to get my Coit Tower fix after dinner. There are very few sundaes that can beat this, and Swensen's is my go-to spot every time. Still sinfully delicious and satisfying. I even spotted many other tables ordering the same thing, which brought comfort in validation.

Evelyn Tan Evelyn Tan

The food is standard Swensens fare. But the helpful staff made a big difference - our daughter was u

The food is standard Swensens fare. However, the helpful staff made a big difference. Our daughter was unwell during dinner, but the staff did everything to make sure she felt more comfortable and was very attentive to us. Special shout-out to Naila and Faizal for all your help in making the dining experience more enjoyable.

Lim Wei Ming Lim Wei Ming

The NEX outlet has never let me disappointed All the service staff here is hard working and very fri

The NEX outlet has never disappointed me. All the service staff here are hardworking and very friendly. My first time meeting the manager, Miss Elvie, she was so kind and helpful. I give this outlet 10/10!

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