Swensen's at Tampines Mall - Main Image
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Swensen's

at Tampines Mall

4.4 (315 reviews)
✅ MUIS Certified
🥡 Takeaway
🍽️ Dine In
Swensen ice cream restaurant has been an integral part of Singapore dining landscape since 1979, establishing itself as the premier family-friendly destination that seamlessly combines extensive ice cream selections with comprehensive Western and local cuisine offerings. With full halal certification across all locations, this beloved restaurant chain serves diverse communities while maintaining the highest standards of quality, taste, and cultural inclusivity that have made it a trusted choice for generations of Singapore families.

Operating multiple strategic locations throughout the island including Changi Airport Terminal 3, Clementi Mall, Compass One in Sengkang, Downtown East E!hub in Pasir Ris, IMM Shopping Mall in Jurong East, Junction 8 Shopping Centre in Bishan, Jurong Point 2, NEX Mall in Serangoon Central, Northpoint City in Yishun, and Parkway Parade in Marine Parade, Swensen ensures convenient access for customers across different neighborhoods and lifestyle preferences.

The restaurant signature ice cream offerings represent the heart of the Swensen experience, featuring an impressive selection of premium flavors, innovative sundaes, and customizable dessert creations that cater to every sweet preference. The iconic Earthquake Sundae remains a centerpiece attraction, delivering generous portions of multiple ice cream flavors, toppings, and sauces that create memorable sharing experiences for families and groups celebrating special occasions.

Beyond the legendary ice cream selections, Swensen provides comprehensive dining menus that showcase skillful fusion of Western classics with local Singapore flavors. Popular main dishes include tender Lamb Chops prepared with aromatic seasonings, diverse Pasta selections featuring both traditional and Asian-inspired sauces, flavorful Mee Goreng that incorporates local spice profiles, satisfying Omelette preparations, premium Steak options, juicy Burgers, rich Lasagne, creative Baked Pasta varieties, and hearty Baked Rice dishes.

The innovative Swensen Unlimited concept, featured at locations including Terminal 2 Changi Airport Arrival Hall and VivoCity #02-117, elevates the dining experience to comprehensive buffet offerings that include hot mains, fresh seafood, live cooking stations, authentic Peranakan dishes, and the spectacular 48-flavor ice cream bar with unlimited waffles and diverse toppings. These buffet experiences, operating daily from 11:00 AM to 11:00 PM with 90-minute dining sessions, provide exceptional value for families and groups seeking extensive variety and unlimited indulgence.

The beverage program complements the food offerings with creative options including refreshing Mango Bliss Smoothie, indulgent Chocolate Lava Milkshake, and specialty coffee preparations that provide perfect accompaniments to both meals and desserts. These beverages are crafted using premium ingredients and innovative preparation methods that maintain consistency across all locations.

Family-friendly atmosphere remains central to the Swensen identity, with comfortable seating arrangements, welcoming decor, and service approaches that accommodate children, parents, and multi-generational groups celebrating birthdays, achievements, and casual family gatherings. The restaurant commitment to creating memorable experiences extends beyond food to encompass the entire dining environment and customer service philosophy.

The halal certification ensures complete peace of mind for Muslim families and individuals seeking quality dining experiences without compromising religious dietary requirements. This inclusive approach, combined with diverse menu options and consistent quality standards, has established Swensen as a go-to destination for Singapore multicultural communities.

Modern convenience is prioritized through the restaurant physical locations in major shopping centers and transportation hubs, making Swensen easily accessible for both planned visits and spontaneous dining decisions. The strategic positioning ensures customers can enjoy quality meals and desserts while shopping, traveling, or exploring Singapore entertainment districts.

Special occasion services including custom ice cream cakes, group dining packages, and celebration arrangements make Swensen an ideal choice for birthdays, anniversaries, corporate events, and community gatherings. The restaurant experienced staff can accommodate various group sizes and special dietary requirements while maintaining the quality and service standards that define the brand.

Whether you are seeking nostalgic ice cream experiences that recall childhood memories, exploring fusion cuisine that combines international and local flavors, celebrating special occasions with family and friends, or simply craving premium desserts in welcoming environments, Swensen continues to deliver the comprehensive dining experiences that have made it a beloved institution in Singapore restaurant landscape for over four decades.

Customer Reviews

4.4 / 5

Based on 315 reviews

Contact & Location

This Location

Tampines Mall View all businesses in Tampines Mall →

4 Tampines Central 5, #03 - 30, Singapore 529510, Tampines Mall, Singapore 529510

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6242 3669

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6235 9902

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6844 9759

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6255 2052

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6894 2086

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68942086

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6659 2151

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Business Hours

Hours Not Set

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Reviews & Ratings

Customer Reviews

4.4 / 5

Based on 315 reviews

Negative Reviews

Shawn Shawn

The greatest aspect of this outlet was the size. It has a large seating capacity. But the con was

The greatest aspect of this outlet was its size, with a large seating capacity. However, the con was that the managers and staff all looked unhappy. They carried out their tasks appearing very bored and lethargic. When the thin female manager was helping to clear the table, she was so focused that her peripheral vision seemed non-existent. I waved at her, but she couldn't see me. I think she might be Filipino. Later, I managed to get the attention of a waiter in a brown shirt. The food and ice cream were decent. However, the takeaway from this visit was that we shouldn't go again. Perhaps the business was indeed too good. 25 May 2025

Eng Aun Eng Aun

A local Western food chain that’s been around for 46 years — the main course food has always been co

A local Western food chain that’s been around for 46 years — the main course food has always been consistently bad! Tourists might wonder: how could such a terrible Western restaurant survive this long?! Easy — either because locals have low expectations when it comes to food… ahem, I mean, because this place isn’t really about the mains — it’s all about the desserts! One look at their menu filled with waffles, sundaes, and ice cream creations, and you’ll realize: this isn’t so much a Western restaurant as it is a dessert shop. Ribeye Steak Completely misrepresented! The green broccoli in the photo was randomly swapped with yellow cauliflower, and the staff didn’t even inform us beforehand. Super unprofessional — like some careless cross-border e-commerce seller sending the wrong item. The steak itself was tiny, noticeably smaller than what you'd get at Aston’s for the same price. Sauce options? Only no sauce, BBQ, sambal, or black pepper — no classic mushroom sauce! For anyone who doesn’t prefer spicy food, this place is downright hostile — even the BBQ sauce has a spicy flavor! The server saw customers had fries but didn’t bring ketchup proactively. No condiment bottles on the table either — you have to walk over and pump out a tiny serving into a small cup, McDonald’s-style. This restaurant charges a service fee! But the food is served by robots. No proper human service at all! Beef Patty Burger A straight-up pre-packaged item! Think McDonald’s, but 2 to 4 times the price. The patty had a clear frozen taste — dry, flavorless, no aroma. Zero joy in every bite. One friend literally gave up halfway because it was so unappetizing. This burger gives new meaning to the phrase “tastes like cardboard.” Mushroom Soup Also a pre-made product! Tastes just like the instant soup powder from the supermarket. If you've ever tried a few supermarket brands, you'll probably guess exactly where they source it from. There's absolutely no reason to pay triple the price to eat this here when you could make the exact same thing at home. And yet, the menu proudly calls it the “Soup of the Day”! Do the chefs here really understand what Soup of the Day is supposed to mean? Maybe they should go binge-watch Gordon Ramsay’s Hell’s Kitchen and take notes on how he screams at people who mess that up. The dining environment is quite noisy — one of the staff keeps pushing around a small cart full of utensils, just strolling through the restaurant! Logically, he should be collecting or setting utensils while pushing the cart, but I watched him circle twice without picking up a single item or setting anything down. He was purely generating that clattering noise of utensils banging together! The sofas in the restaurant are also badly worn out — the seats are full of cracks, and they literally scratch your thighs when you sit down! It’s unbelievable they haven’t been replaced! This place is still in business because of the desserts. Banana boats, waffles with ice cream, chocolate sundaes — that’s their real focus. So if travelers don’t want to be disappointed in the local food scene, just treat this place as a dessert shop. For actual meals? Go literally anywhere else.

Positive Reviews

Umar Azman Umar Azman

I wanted to have a lunch date with my 6yo daughter who happen to not have school on a weekday. Think

I wanted to have a lunch date with my 6-year-old daughter, who happened to not have school on a weekday. Thinking many places would be packed as it's lunchtime, I decided to try Swensen's Tampines Mall as the place is bigger than other eateries that provided halal food. I was glad I made that choice, as I was greeted well by a staff member named Aaron. He not only made sure I was well-informed of the menu choices and offers available for students (after I mentioned that my 15-year-old was going to join us later), but he was also polite and made pleasant small talk with me and my young daughter throughout our meal. He was also alert and reached out almost immediately when I looked around and gestured from afar if we wanted our ice cream to be served, even before I said it out loud. I had an amazing, well-spent time with my girls overall, and it was definitely worth the indulgence and splurge on a random weekday.

Nora Abdullah Nora Abdullah

I had such a wonderful experience at Swensen’s, thanks to Aaron’s outstanding service. From the mome

I had such a wonderful experience at Swensen’s, thanks to Aaron’s outstanding service. From the moment we were seated, he was warm, attentive, and genuinely welcoming. Aaron went the extra mile to make sure everything was perfect — checking in on us at just the right times, patiently answering our questions, and offering helpful recommendations. Thank you, Aaron, for making our visit so enjoyable. Swensen’s is lucky to have you on the team — we’ll definitely be back.

Sean Chew Sean Chew

Aaron provide excellent service! Food was late and he goes all the way to collect from the robot...t

Aaron provided excellent service! Although the food was late, he went all the way to collect it from the robot. He took our requests and was very glad to serve us. What a happy outing at the restaurant!

Evelyn Cheong Evelyn Cheong

Been some years since I had Swensen's and was pleasantly surprised by the variety of dishes and impr

It's been some years since I last had Swensen's, and I was pleasantly surprised by the variety of dishes and the improved taste of the food. The ice cream was amazing as usual, and I found the redemption of their discounts via Telegram quite innovative. For this branch, however, the staff seemed quite unfocused, and it was difficult to flag down a waiter for queries about the food or discount vouchers. That said, it was fun to have food delivered by a cat robot!

Cheryl Tan Cheryl Tan

Attentive staff brought us to a table where we could keep the stroller within sight. While our food

Attentive staff brought us to a table where we could keep the stroller within sight. While our food was being prepared, the waitress thoughtfully served us water. Take a look at what we ordered!

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