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Swensen's

at Waterway Point

4.4 (315 reviews)
✅ MUIS Certified
🥡 Takeaway
🍽️ Dine In
Swensen ice cream restaurant has been an integral part of Singapore dining landscape since 1979, establishing itself as the premier family-friendly destination that seamlessly combines extensive ice cream selections with comprehensive Western and local cuisine offerings. With full halal certification across all locations, this beloved restaurant chain serves diverse communities while maintaining the highest standards of quality, taste, and cultural inclusivity that have made it a trusted choice for generations of Singapore families.

Operating multiple strategic locations throughout the island including Changi Airport Terminal 3, Clementi Mall, Compass One in Sengkang, Downtown East E!hub in Pasir Ris, IMM Shopping Mall in Jurong East, Junction 8 Shopping Centre in Bishan, Jurong Point 2, NEX Mall in Serangoon Central, Northpoint City in Yishun, and Parkway Parade in Marine Parade, Swensen ensures convenient access for customers across different neighborhoods and lifestyle preferences.

The restaurant signature ice cream offerings represent the heart of the Swensen experience, featuring an impressive selection of premium flavors, innovative sundaes, and customizable dessert creations that cater to every sweet preference. The iconic Earthquake Sundae remains a centerpiece attraction, delivering generous portions of multiple ice cream flavors, toppings, and sauces that create memorable sharing experiences for families and groups celebrating special occasions.

Beyond the legendary ice cream selections, Swensen provides comprehensive dining menus that showcase skillful fusion of Western classics with local Singapore flavors. Popular main dishes include tender Lamb Chops prepared with aromatic seasonings, diverse Pasta selections featuring both traditional and Asian-inspired sauces, flavorful Mee Goreng that incorporates local spice profiles, satisfying Omelette preparations, premium Steak options, juicy Burgers, rich Lasagne, creative Baked Pasta varieties, and hearty Baked Rice dishes.

The innovative Swensen Unlimited concept, featured at locations including Terminal 2 Changi Airport Arrival Hall and VivoCity #02-117, elevates the dining experience to comprehensive buffet offerings that include hot mains, fresh seafood, live cooking stations, authentic Peranakan dishes, and the spectacular 48-flavor ice cream bar with unlimited waffles and diverse toppings. These buffet experiences, operating daily from 11:00 AM to 11:00 PM with 90-minute dining sessions, provide exceptional value for families and groups seeking extensive variety and unlimited indulgence.

The beverage program complements the food offerings with creative options including refreshing Mango Bliss Smoothie, indulgent Chocolate Lava Milkshake, and specialty coffee preparations that provide perfect accompaniments to both meals and desserts. These beverages are crafted using premium ingredients and innovative preparation methods that maintain consistency across all locations.

Family-friendly atmosphere remains central to the Swensen identity, with comfortable seating arrangements, welcoming decor, and service approaches that accommodate children, parents, and multi-generational groups celebrating birthdays, achievements, and casual family gatherings. The restaurant commitment to creating memorable experiences extends beyond food to encompass the entire dining environment and customer service philosophy.

The halal certification ensures complete peace of mind for Muslim families and individuals seeking quality dining experiences without compromising religious dietary requirements. This inclusive approach, combined with diverse menu options and consistent quality standards, has established Swensen as a go-to destination for Singapore multicultural communities.

Modern convenience is prioritized through the restaurant physical locations in major shopping centers and transportation hubs, making Swensen easily accessible for both planned visits and spontaneous dining decisions. The strategic positioning ensures customers can enjoy quality meals and desserts while shopping, traveling, or exploring Singapore entertainment districts.

Special occasion services including custom ice cream cakes, group dining packages, and celebration arrangements make Swensen an ideal choice for birthdays, anniversaries, corporate events, and community gatherings. The restaurant experienced staff can accommodate various group sizes and special dietary requirements while maintaining the quality and service standards that define the brand.

Whether you are seeking nostalgic ice cream experiences that recall childhood memories, exploring fusion cuisine that combines international and local flavors, celebrating special occasions with family and friends, or simply craving premium desserts in welcoming environments, Swensen continues to deliver the comprehensive dining experiences that have made it a beloved institution in Singapore restaurant landscape for over four decades.

Customer Reviews

4.4 / 5

Based on 315 reviews

Contact & Location

This Location

Waterway Point View all businesses in Waterway Point →

83 Punggol Central, #02 - 35, Singapore 828761, Waterway Point, Singapore 828761

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68942086

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6659 2151

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Business Hours

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Reviews & Ratings

Customer Reviews

4.4 / 5

Based on 315 reviews

Negative Reviews

Karen Tan Karen Tan

Ordered a Mac & Cheese and it was very bland. My mum was sitting at the side and the staff accident

Ordered the Mac & Cheese and it was very bland. My mum was sitting at the side when a staff member accidentally dropped a fork on her leg, and the knife was also knocked out. It was quite lucky that the knife was caught before it fell. The food came afterwards, and the server served it only from one end of the table. I understand the plates are heavy, but the server could have served from the middle, allowing us to help pass the food. We had ordered two baked rice and two Mac & Cheese, and those plates were really hot. Overall, I think the food quality and service have dropped quite significantly. However, the ice cream is still good!!!

Leo Low Leo Low

Please share with the chef to be more mindful about ensuring food are cooked. We are served with unc

Please share with the chef to be more mindful about ensuring food is cooked properly. We were served uncooked fish and chips. Imagine if the food was ingested and caused food poisoning; it would mean a closure of the business.

Wah Lau Eh Wah Lau Eh

On Saturday, my family and I went to the wwp store. We ordered steak at 18:11. I talked to the staff

On Saturday, my family and I went to the WWP store. We ordered steak at 18:11. I spoke to the staff at 18:35 and 18:45, hoping to get our food as soon as possible. The response I received was to keep waiting. Finally, at 18:56, the food arrived. The presentation was not aesthetically pleasing; it looked like a dish that had not been respected. I believe this violated your corporate culture. As the children were already hungry, we accepted the dish. We had ordered the steak to be well-done, but unfortunately, this sloppy dish did not meet our expectations. It was a very bad experience!

Positive Reviews

Evelyn Evelyn

It have been quite awhile I didn't visit swensens.  We used to be regular customer of tampines mall

It has been quite a while since I last visited Swensen's. We used to be regular customers at the Tampines Mall outlet because the staff there were friendly and the outlet was spacious. Today, we decided to have our lunch at Swensen's Waterway Point. Overall, the service was okay. The Muslim supervisor didn't smile much, but the other staff were much friendlier. The Chinese supervisor was patient and friendly. We waited slightly longer for our food, but that's understandable as it's crowded on weekends. We received complimentary fries, which made my day... I will definitely come back again. Thank you to the staff at this outlet.

Marie Marie

went to get the 1-for-1 sundae deal from 2-5pm. originally, staff said deal was not available on the

Went to get the 1-for-1 sundae deal from 2-5pm. Originally, staff said the deal was not available on the eve of Teachers' Day school holiday, but they allowed us to get the deal afterwards. We ordered the Sticky Melty Chocolate and S'mores sundae. The Sticky Melty Chocolate was decadent, with a slightly chewy/sticky texture, sweet and rich. The S'mores sundae had a vanilla base with chocolate and a melted liquid marshmallow topping. It was slightly lighter, but I think the Sticky Melty Chocolate is more worth it. Thanks for the amazing service! The staff answered all our questions about the deal and was very attentive.

Darren Tan Darren Tan

As a big Swensen’s fan, I must say the service provided at this outlet could be better. My main was

As a big Swensen's fan, I must say the service at this outlet could be better. My main course was served pretty quickly; however, my drink and ice-cream milkshake only arrived after I had finished my main, a good 30 minutes after ordering. I also asked the staff for some Parmesan cheese for my meal, and after about 5 minutes, I had to ask another waiter as it seemed they had forgotten. Overall, the food was great, but I felt the service was a little lacking.

Fara Aliyah Fara Aliyah

Swensen’s never disappoints! The menu has a wide variety from hearty mains to their signature ice cr

Swensen's never disappoints! The menu offers a wide variety, from hearty mains to their signature ice creams, and everything is served hot, fresh, and flavourful. The staff are always welcoming and attentive, making dining here feel warm and comfortable. I especially love their sizzling skillets and the classic Earthquake sundae, perfect for sharing with family or friends. The portion sizes are generous, the prices are reasonable for the quality, and the atmosphere is cozy whether you're dining in as a group or just popping in for dessert. A reliable spot for comfort food and sweet treats!

Mona Beatrice Mona Beatrice

I always come back for their chicken baked rice, it's my favourite ever and I can never find any bet

I always come back for their chicken baked rice; it's my favourite ever and I can never find any better version of it. Service is always prompt! I do wish the lighting wasn't so harsh and bright, though.

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