Ethan Lai
I had a very disappointing experience at the Punggol outlet. The staff were shockingly rude—one even
I had a very disappointing experience at the Punggol outlet. The staff were shockingly rude—one even rolled her eyes when I approached to place an order. This kind of attitude is unacceptable in any service setting.
Felix Koh
The cakes are badly labelled (baked, half baked and non-baked) - the cake I ordered had sponge and h
The cakes were badly labelled (baked, half-baked, and non-baked). The cake I ordered was sponge and should have been half-baked, but it was labelled as non-baked.
As for the soft-serve and waffles, the flavour was like frozen yoghurt or cheese? It wasn't specified, so I expected vanilla. The waffles were crispy and good, though!
Recommend this place? Mixed feelings.
Angeline Tan
Promotion banner put behind the cookies, instead of payment counter, how to expect customer notice o
The promotion banner was placed behind the cookies instead of at the payment counter. How can customers be expected to notice it? After making payment, I noticed the promotion and informed the staff immediately, but unfortunately, they said it couldn't be changed. Cash payment was also not accepted without any prior notice at the counter. This felt disrespectful to our country's currency. I liked the cakes but not the services provided.
Jules
The slice of cake was really tiny. Was good in quality and flavour but for the price paid, the slice
The slice of cake was really tiny. It was good in quality and flavour, but for the price paid, the slice ought to be more substantial. Rather disappointing. I need to check out the market for the size of slices at other cafes.
W K
I came here for the Mao Shan Wang Durian cheesecake, but it was quite disappointing! The durian flav
I came here for the Mao Shan Wang Durian cheesecake, but it was quite disappointing! The durian flavor was very mild, barely noticeable, and I’m not sure if it really lives up to the “Mao Shan Wang” name. The crust, sponge cake, and cream cheese felt like separate layers that didn’t come together well, making the overall taste underwhelming. The coffee tasted bland, like water. Will I come back again? Maybe not. Focus more on the product and quality; consumers will keep coming back for more!