Tan Timothy
Hot Sweet Beancurd . Design layout good. Hope the customer service learn to greet customers…, good b
Hot Sweet Beancurd. The design and layout are good. Hope the customer service learns to greet customers. Good blend of vibes. They've done another renovation and shifting.
J. Lim
Sweetness and proportion is well balance so make the soybean+chinchau (cold) taste really great. Hot
The sweetness and proportion are well-balanced, making the soybean and chinchau (cold) taste really great. The hot beancurd, however, lacked flavor.
After placing our order, we received a buzzer and would self-collect from their service counter. The chicken pancake and red bean pancake are made to order, so they were still hot when collected. However, the frying oil taste was heavy, and the filling could have been more generous.
The noodles were not stirred thoroughly during cooking, resulting in a large clump of undercooked portion. Taste-wise, it was still okay (we ordered beef soup noodles without meat).
Kelly (Kelz)
Taiwanese street food available in a mall setting. It’s not fantastic, but decent. Affordable price.
Taiwanese street food available in a mall setting. It's not fantastic, but decent and affordable.
Siew Yen
Was supposed to go to another newly opening eatery. But nowhere to be seen.
Luckily passed by at th
Was supposed to go to another newly opening eatery, but it was nowhere to be seen. Luckily, I passed by this Taiwanese cuisine place. Great to order their soy milk; I've been craving it. As for the pancake with egg, it was tasty but not crispy, and very thinly made.
Priscilla Lim
On 10 August 2025 at 3:49 pm, I dined at your Tampines Mall outlet and ordered soymilk beancurd with
On 10 August 2025 at 3:49 pm, I dined at your Tampines Mall outlet and ordered soymilk beancurd with youtiao at 3:32 pm. The food was served within minutes, but the youtiao was cold.
I approached the staff member stationed near the kitchen, who handles food for customers, and politely raised the issue. She dismissed my concern by stating that I had already eaten it. She then informed another staff member—a Chinese national lady wearing glasses, who was working inside the kitchen—who casually remarked that the youtiao had been left in front of the fan.
No apology was offered, and no attempt was made to resolve the matter. Both staff members treated it lightly, even laughing it off. This shows a clear lack of professionalism, disregard for food quality, and indifference towards customer feedback.
As I was leaving, I relayed the matter to the counter staff. I was told that the correct action should have been to warm up the youtiao, confirming that proper procedure was ignored.
I am a repeat customer at this outlet and have visited multiple times. I am fully aware that the youtiao has always been served warm on previous visits, which makes this lapse in quality even more disappointing. This restaurant prominently features beancurd, soy milk, and youtiao as its signature offerings, yet even this signature item was served below standard.
This incident is unacceptable. I expect immediate action to address the conduct of the staff involved, ensure proper food-handling procedures are followed, and maintain the quality expected of your brand’s signature dishes.