Mark Wong
Staff was using phone. Not preparing anything when it's only 530pn. Only have normal chicken set. No
Staff was using their phone and not preparing anything, even though it was only 5:30 PM. They only had the normal chicken set and nothing else. There was no menu. I'd rather go all the way to Boon Lay if I were really craving something. They are probably closing down soon.
Kala Tan
Bad service and bad attitude. The aunties surround at the counter but don't bother to serve you not
Bad service and bad attitude. The aunties surround the counter but don't bother to serve you, not even looking at you, just treating you as transparent. They don't even deserve a star for service. No next time for me.
Maslinda Hassan
I visited BoonLay Nasi Lemak at CWP today, on 6th October at 11:00am and experienced humiliating exp
I visited Boon Lay Nasi Lemak at CWP today, on 6th October at 11:00 am and had a humiliating experience caused by a salesperson. She was a tall lady wearing a snake ring on her finger. Upon paying the total, I realized there were 5 packets of nasi lemak instead of 3. On top of that, I had ordered 3 lopes. I told her I ordered 2 fish and 1 chicken, but she packed 3 chicken and 2 fish instead. I strongly believe when I ordered 3 lopes, she might have mistaken it as 3 chicken. I vividly remember she asked me something and I replied yes. I assumed she was asking about chicken, but I meant lopes. I totally understand the surrounding was noisy, and I don't blame her for that.
However, what upset me was that she shouted at me and said, “Next time, hear and say properly!!!” in Malay. My friend was next to me and heard what I had ordered. She returned my change unprofessionally. Even if I had ordered wrongly, I still feel I don't deserve such treatment from her. I paid for my food, I wasn't begging for it. I've given this feedback to my friends, and they've shared similar reviews about the salesperson.
I hope the owner of this business will look into this matter. I am very upset and scared, and will not make any further purchases there.
Dean Tan
Went there today, 19 0ctober 2024 at 1145hrs to pack myself some food. Bought a pack of rice and som
Went there today, 19 October 2024 at 11:45 AM to pack some food. Bought a pack of rice and some dishes. Honestly, it wasn't that great. The beef rendang, sambal goreng, egg sambal, and sambal tumis were more on the sweet side. It's called sambal for a reason; it ought to have some spiciness in it. Sadly, it didn't.
Had a kuih lapis afterwards. While chewing, I discovered a broken satay stick in my mouth midway through eating it. Thank God it didn't pierce anything or, worse, get swallowed.
Reading through the reviews, this isn't the first time someone has found a foreign object in their food. I understand they are just employees, but I hope the employers might want to look into this matter. Sharp objects, such as a broken satay stick or a bent metal piece found by reviewer Addie two months back, may look harmless, but when swallowed by accident, God knows what complications or damage it may cause to someone.
I hope your employees take pride in preparing the food they serve. It's for human consumption. A minor incident can cause a downfall to your business. You might not want the SFA to get involved in this, now or in the future.
Syafiqah Zainuddin
ordered 3 sets of nasi lemak ayam.
She told me the total was $15.30. However I didn’t catch what sh
Ordered 3 sets of nasi lemak ayam. She told me the total was $15.30. However, I didn’t catch what she said and I didn’t have enough cash. She said the total again with such a rude tone. I told the makcik I would be back to withdraw cash. Came back and heard all of them gossiping about me. Wow, rude. I gave her $15.50, expecting to get my $0.20 back but didn’t get any. I asked, '$15.50?' and she said, 'Yeah.' 😠😠😠😠😠