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Based on 55 reviews
Ethan Lai
I had a very disappointing experience at the Punggol outlet. The staff were shockingly rude—one even rolled her eyes when I approached to place an order. This kind of attitude is unacceptable in any service setting.
Felix Koh
The cakes were badly labelled (baked, half-baked, and non-baked). The cake I ordered was sponge and should have been half-baked, but it was labelled as non-baked. As for the soft-serve and waffles, the flavour was like frozen yoghurt or cheese? It wasn't specified, so I expected vanilla. The waffles were crispy and good, though! Recommend this place? Mixed feelings.
Angeline Tan
The promotion banner was placed behind the cookies instead of at the payment counter. How can customers be expected to notice it? After making payment, I noticed the promotion and informed the staff immediately, but unfortunately, they said it couldn't be changed. Cash payment was also not accepted without any prior notice at the counter. This felt disrespectful to our country's currency. I liked the cakes but not the services provided.
Jules
The slice of cake was really tiny. It was good in quality and flavour, but for the price paid, the slice ought to be more substantial. Rather disappointing. I need to check out the market for the size of slices at other cafes.
W K
I came here for the Mao Shan Wang Durian cheesecake, but it was quite disappointing! The durian flavor was very mild, barely noticeable, and I’m not sure if it really lives up to the “Mao Shan Wang” name. The crust, sponge cake, and cream cheese felt like separate layers that didn’t come together well, making the overall taste underwhelming. The coffee tasted bland, like water. Will I come back again? Maybe not. Focus more on the product and quality; consumers will keep coming back for more!
Donovan Eric Lim
As nice as the cakes are, at $5.90 per slice, they are on the smallish side though. There’s not much in terms of service: you place your order via a touchscreen at the entrance of the cafe, pay for your order at the same touchscreen, get your receipt, move to the counter, and wait for your order to be brought to you. There is no table service, making it pretty impersonal.
Chris Lim
Great cheesecakes at reasonable prices, especially during promotions. Ordering online was a breeze: choose your cheesecake(s), select a delivery or collection date, and proceed to payment. For self-collection, driving there was easy. The cheesecake collected cannot be consumed immediately as it is frozen hard; it needs at least 3-4 hours to soften in the chiller. Note: don't let it sit out at room temperature for too long, as it will turn watery. The taste is creamy and well-balanced, a classic American cheesecake style minus the overpowering sweetness.
Gris
Couldn't decide which cake to buy, so I stood there for quite a while. The Indian staff member was very polite and patient. I ended up buying a slice of "Once in a Bluemoon"; the cake was fresh and delicious.
Serene Tan
I just wanted to write feedback for this young man who served me and my colleagues very well on 22 Aug 2025. Thank you so much for your good service towards me and my colleagues, Danish. We really appreciate his kindness, even though his partner, another guy, was so rude and arrogant. But we love the way he solves our problems and always smiles towards customers without fail . Once again, thank you, Danish.
Freddy Chua
One of my favourite places for cheesecakes and birthday cakes. They make yummy cheesecakes that aren't too overpowering in cheesy taste, and some with local flavours. They sell whole cakes and slices as well. Booking online is easy. One day's advance booking is all they need for whole cakes. It's a hassle-free website that's easy to navigate and transact on. I can't remember if this was their first store, located in a light industrial area. It's good that the MRT has reached this area. It's just a few minutes' walk from Tai Seng MRT. Until next time...
