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Famous Amos

at NEX

4.0 (211 reviews)
✅ MUIS Certified
🥡 Takeaway
🍽️ Dine In
Famous Amos Singapore has been a cornerstone of the island's sweet treats landscape since 1975, establishing itself as a household name through nearly five decades of consistently delivering handmade, freshly baked cookies that create distinctive aromatic experiences recognizable from miles away. With complete MUIS halal certification across all 17 outlets islandwide, Famous Amos has positioned itself as an inclusive brand that serves Singapore's diverse religious communities while maintaining the authentic American cookie-baking traditions that made the brand internationally famous. Their strategic network of locations ensures that their signature bite-sized cookies with big taste remain accessible to Singaporeans across all neighborhoods, making quality cookie experiences a reliable part of daily life for multiple generations of loyal customers.

The carefully curated menu at Famous Amos features nine distinct cookie flavors that balance traditional American favorites with adaptations suited to local preferences, all available in convenient 200g bag formats that cater to both individual indulgence and family sharing. Their signature chocolate chip cookies remain the flagship offering, crafted using time-tested recipes that maintain consistent texture and flavor profiles across all locations, while their innovative seasonal collaborations demonstrate their ability to stay relevant in Singapore's dynamic retail landscape. The recent Sesame Street x Famous Amos limited edition featuring beloved characters like Elmo and Cookie Monster showcases their understanding of cross-generational appeal, creating merchandise and cookie experiences that connect childhood nostalgia with contemporary brand engagement, ensuring their appeal extends beyond simple confectionery to cultural touchstones that resonate with families.

Famous Amos' enduring success in Singapore's competitive retail bakery market stems from their unwavering commitment to freshness, quality consistency, and strategic accessibility that makes their premium cookie experience feel both special and familiar. Their halal certification opens their products to the broadest possible customer base, while their emphasis on handmade preparation techniques ensures that each cookie maintains the artisanal quality that distinguishes them from mass-produced alternatives. The brand's ability to evolve through creative collaborations and seasonal offerings while maintaining their core identity as America's favorite bite-sized cookie maker demonstrates their sophisticated understanding of brand heritage versus innovation, positioning them as both nostalgic comfort and contemporary treat that continues to capture new generations of cookie enthusiasts across Singapore's ever-changing retail landscape.

Customer Reviews

4.0 / 5

Based on 211 reviews

Contact & Location

This Location

NEX View all businesses in NEX →

23 Serangoon Central, #03-K5/K6, 23 Serangoon Central, #03-k5/6 NEX, Singapore 556083, NEX, Singapore 556083

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Business Hours

Hours Not Set

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Reviews & Ratings

Customer Reviews

4.0 / 5

Based on 211 reviews

Negative Reviews

angela tan angela tan

respectfully dont know whats the issue with the cashier on 7 sep 11:48am ,, was planning to use the

I respectfully don't know what the issue was with the cashier on September 7th at 11:48 AM. I was planning to use my birthday voucher (minimum spend $5), so I decided to buy the 100g pack ($6.68). I showed the voucher to the cashier and asked nicely if we could use it. She raised her voice and tone and replied rudely that there is a minimum spend of $5. I ended up buying the 200g pack ($13) to use the voucher. From one service staff to another, please don't be rude or talk as if consumers owe you something. Mutual respect goes both ways. It seems from the reviews that there have been rude cashier staff lately. Hopefully, the company will do something about it.

W.R. Tan (Toujiang) W.R. Tan (Toujiang)

The product is premium with a modern store setup and a solid marketing strategy. However, the custom

The product is premium with a modern store setup and a solid marketing strategy. However, the customer service is far from premium. The staff displayed a poor attitude when dealing with me. It's unfortunate that the final touchpoint failed so badly for Famous Amos. 🤦‍♂️

Amanda Tan Amanda Tan

there was a cookie promo gg on so I requested for an extra bag so that I can split the cookies with

There was a cookie promotion on, so I requested an extra bag to split the cookies with my friends. The lady was adamant that I couldn't get an extra bag, even though I offered to pay for it. She then suggested that if I wanted extra bags, I could just get the 400g pricing and split it into 4 bags, so I agreed. When it was time to pay, she changed her mind and said I had to pay for 100g x 4 instead of the 400g price. While she was okay, her colleague (a taller Malay lady) was super rude and dismissive. Honestly, I don't understand why I can't just get extra cookie bags, especially since I don't mind paying extra for them. When my mum used to buy cookies, there was no problem getting extra bags. If they sell clear plastic bags, why can't I just buy the cookie bags as well?

Mei Ling Mei Ling

The customer service is really bad. Seems like she got no patience when answering my questions. I on

The customer service was really bad. It seemed like she had no patience when answering my questions. I only asked if I could mix flavors, and she just pointed out two cookies. Then, when I asked how much 100g would be, she impatiently put two different flavors on the scale and looked at me. I can't believe a bag of cookies costing S$6.80 comes with this kind of service. I hope you can improve.

Tan Li Li Janice Tan Li Li Janice

2 Malay girl.both not wearing gloves while trying to pour out yhe cookies from the tray into another

Two Malay girls. Both were not wearing gloves while trying to pour the cookies from the tray into another plastic bag. Their working attitude was very unhappy, banging loudly with the tray? What happened? Were they forced to work or not paid a salary?

Positive Reviews

Tan Daehyun Tan Daehyun

This new cream cheese cookie, the best, love the texture and taste. Can go for more, should've bough

This new cream cheese cookie is the best! I love the texture and taste. I could go for more; I should have bought a few before going on my vacation.

Selva Tan Selva Tan

Was served by Selva And Fiqa at the NEX and redeem my birthday treat so do i sign up to get some ext

Was served by Selva and Fiqa at the NEX and redeemed my birthday treat. I also signed up to get some extra cookies! Thank you!!

SG Bites & Delights SG Bites & Delights

Best cookies as always! Love the taste and smell!

Best cookies as always! Love the taste and smell!

Tan Chwee Seng Tan Chwee Seng

Superb service from Selva and Fiqa. A+++++

Superb service from Selva and Fiqa. A+++++

Rani Tan Rani Tan

Very friendly staff and service was best. My favourite cookies.

Very friendly staff and the service was the best. My favourite cookies.

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