Emi
A shorter Malay girl very attitude when I use voucher to redeem the cookies at jem branch!
A Malay girl with a bad attitude at the Jem branch when I used a voucher to redeem cookies!
Mei Ling
I bought choco chips 200g $12. I paid using krispay $11.16. I topped up $2 in cash and ask for my ch
I bought choco chips 200g for $12. I paid using KrisPay, which came to $11.16. I topped up with $2 in cash and asked for my change. The Malay lady, busy keying in a delivery order, didn't check and told me my transaction was done. I had to ask again after she finished. Another Malay lady standing beside her spoke in Malay, saying I should have given the exact amount. If I had the exact amount, would I need to give $2? It's not like I gave $50 for a small amount. So rude and bad service.
Ah Boon
Was in already in a not so good mood so wanted to get some muffins to cheer myself up. Encountered r
I was already in a not-so-good mood, so I wanted to get some muffins to cheer myself up. Unfortunately, I encountered rude and impatient staff. I bought four muffins. One muffin was much smaller than the others, and I mentioned this to the lady at the counter. She wasn't happy about it. Then, I wanted to take some time to decide on something else, so I asked if I could pay first while I decided. She started to grumble. It was only for less than five minutes; I didn't ask her to wait an hour.
Jia Jun
Cookies are always great, but...
Service at this outlet is poor. Young lady manning the register bo
The cookies are always great, but the service at this outlet is poor. The young lady manning the register was both inattentive and unclear. Prices have quietly gone up 5% from just a week ago. Their new membership system is silly; it doesn't even begin to cover that price increase.
Beryl Thots
Friendly and helpful staff. Chocolate chip with peacan is top flavour and better than the original o
Friendly and helpful staff. The chocolate chip with pecan is a top flavour and better than the original one.