Emi
A shorter Malay girl very attitude when I use voucher to redeem the cookies at jem branch!
A Malay girl with a bad attitude at the Jem branch when I used a voucher to redeem cookies!
at JEM
Based on 211 reviews
This Location
JEM View all businesses in JEM →50 Jurong Gateway Rd, #B1-51 Jem, Singapore 608549, JEM, Singapore 608549
Other 10 Locations
6894 8831
6509 0908
6386 3211
6235 0269
6634 1736
Hours not available
Based on 211 reviews
Emi
A Malay girl with a bad attitude at the Jem branch when I used a voucher to redeem cookies!
Mei Ling
I bought choco chips 200g for $12. I paid using KrisPay, which came to $11.16. I topped up with $2 in cash and asked for my change. The Malay lady, busy keying in a delivery order, didn't check and told me my transaction was done. I had to ask again after she finished. Another Malay lady standing beside her spoke in Malay, saying I should have given the exact amount. If I had the exact amount, would I need to give $2? It's not like I gave $50 for a small amount. So rude and bad service.
Ah Boon
I was already in a not-so-good mood, so I wanted to get some muffins to cheer myself up. Unfortunately, I encountered rude and impatient staff. I bought four muffins. One muffin was much smaller than the others, and I mentioned this to the lady at the counter. She wasn't happy about it. Then, I wanted to take some time to decide on something else, so I asked if I could pay first while I decided. She started to grumble. It was only for less than five minutes; I didn't ask her to wait an hour.
Jia Jun
The cookies are always great, but the service at this outlet is poor. The young lady manning the register was both inattentive and unclear. Prices have quietly gone up 5% from just a week ago. Their new membership system is silly; it doesn't even begin to cover that price increase.
Beryl Thots
Friendly and helpful staff. The chocolate chip with pecan is a top flavour and better than the original one.
Wei Jie Lee
Great cookies and excellent service staff!
Felicia Tan
The staff were friendly and nice! I love Famous Amos cookies; they're a classic and delicious treat.
Mei Ling Lam
Ziana has a superb personality!
Maisarah Juhari
Staff was very friendly.
Singaporean Gal
Fairly well.