Toh Liang
Rude lady ,name Maggi. She wear mask and we can’t hear her clearly. And suddenly she just raise up h
The lady, named Maggi, was rude. She wore a mask, and we couldn't hear her clearly. Suddenly, she raised her voice rudely, making it sound like I owed her $100,000.
Alvin Lim
I purchased two Nori Chicken Eggwiches from the Mr Bean outlet located in JEM basement 1.
With only
I purchased two Nori Chicken Eggwiches from the Mr Bean outlet located in JEM basement 1.
With only one Eggwich left, I saw staff from Mr Bean cooking and flipping a new batch of Eggwiches and pancakes.
I did not rush the staff, as I was concerned that the Eggwich may not be fully cooked.
To my astonishment, the staff handed me the Eggwiches almost immediately, including one from the new batch, assuring that it was ready.
Unfortunately, my first bite into the Eggwich revealed cold chicken filling, and both the egg and cheese inside were runny.
I returned hastily to the stall and brought this to the attention of the staff.
Instead of apologizing and rectifying the mistake, the staff tried to argue that the filling is “supposed to be cold” and the runny liquid is the “cheese”, which is “normal”.
She unwillingly handed me another Eggwich and looked away.
With this incident, I urge Mr Bean’s Management to explore further training for staff in terms of food safety and quality, as well as customer service.
Thank you.
AngieOndem
Okay … service was slow but manage to get my beancurd with rice balls. Glad I didn’t encounter any u
Okay, the service was slow, but I managed to get my beancurd with rice balls. Glad I didn't encounter any unpleasant experiences like those mentioned by other reviewers during my visit today.
Marina Zainuddin
I would like to make a feedback complaint on the staff name of “Maggie” who served me in a rude way.
I would like to provide feedback regarding a staff member named "Maggie" who served me rudely. I waited almost 20-25 minutes for my order, which was just a double cheese pancake. Her service was very poor. I hope this attitude and manner can be changed.
Ellyson C.
Food was okay, staff was super rude to customers. Spoke to us like we owe them, one Malay lady used
The food was okay, but the staff was super rude to customers. They spoke to us as if we owed them something. One Malay lady used an almost yelling tone at me when I asked about the porridge and pancake flavour choices. Please train your staff properly, as not all your customers are familiar with your menu.