Audrey Tan
Hei Sushi offers a quiet and comfortable dining atmosphere, making it a pleasant spot for a casual m
Hei Sushi offers a quiet and comfortable dining atmosphere, making it a pleasant spot for a casual meal. While the selection on the conveyor belt was quite limited during my visit, it was still convenient to place additional orders from the menu.
One area for improvement is the final bill — it lacked clear itemization, which made it a bit difficult to verify the charges. Greater transparency at checkout would definitely enhance the overall dining experience.
A decent option if you're looking for halal sushi in a more peaceful setting.
Kim Tan
Went during dinner time on weekday evening and it wasn't packed. It was just me and my 4 years old a
Went during dinner time on a weekday evening, and it wasn't packed. It was just my 4-year-old and me, and the waitress sat us at a 2-seater table without asking if we wanted a high chair. Then, she asked us to order via QR code, which didn't work for the 15 minutes we sat there. When I approached her to give feedback on the QR code issue, she just replied blankly that their Wi-Fi is slow and we should just wait. After waiting for 5 minutes, she didn't even bother to manually take our order. So, we just paid for one dish taken from the belt and left. The same waitress didn't even bother to ask us what was wrong or offer to take our order. I checked my network, and YouTube loaded fine. I tried with two different browsers, and both timed out. Poorly trained staff. I advise not to sit inside as their router doesn't cover that area. Other tables on the outside were able to order.
Rui Hon Yeo
The waiter almost touched our food with his bare hands. The sushi has been on the conveyor for very
The waiter almost touched our food with his bare hands. The sushi had been on the conveyor for a very long time, and no one bothered to change it. This is very unhygienic. I would never come back. The water and wet tissues were also very overpriced, with tissues costing 50 cents and water costing $1.
Yazmin Halim
Visited on 17 July 2025 at 7:30 PM and was shocked by the lack of basic customer service. No one was
Visited on 17 July 2025 at 7:30 PM and was shocked by the lack of basic customer service. No one was at the entrance to greet us; we stood there for 10 minutes. An older lady with short hair finally came out from the kitchen, glued to her phone. We had to call her four times before she even looked up, and she didn’t seem happy to serve us at all.
Only after we were seated did the rest of the staff appear. Where was the host? Where was the manager? The elderly staff were cold and rude, with no sense of customer care. The only decent service came from a younger staff member who was at least polite.
This outlet is a mess—no leadership, poor attitude, and totally unprofessional. It’s no wonder the place was nearly empty compared to other restaurants nearby. I won’t be coming back, and I don’t recommend this place to anyone who values proper service.