at Tampines Mart
Based on 75 reviews
This Location
Tampines Mart View all businesses in Tampines Mart →28 Tai Seng St, #01-02 Sakae Building, Singapore 534106, Tampines Mart, Singapore 534106
Other 4 Locations
8851 8526
Hours not available
Based on 75 reviews
Michelle
There was a fish bone in the salmon sashimi, and the salmon sashimi wasn't very fresh. The handroll was not nice at all. They missed some of our orders despite reminders. We will definitely not return to this restaurant.
sgfoodie_taster
Heard their offerings are the same as Sakae Sushi. However, comparing my last visit before Covid to now, their menus have changed quite a lot. Not sure if they're still the same as Sakae Sushi too, but they've introduced a few new items on the menu that we've tried and they're not bad though.
Faisal Mohamed
I don't know where to start. From the moment we stepped in, they gave us the wrong QR code. Orders from another table came to ours. The sushi on the conveyor was not topped up frequently. I was waiting for the unagi, and there was only one piece throughout my lunch there. Orders were mixed up again midway through the lunch. Things got more complicated when paying the bill. The cashier keyed in double the amount and still expected payment even though the amount was wrong. After a tantrum and a system reset, that was a hell of a lunch. All this was happening while a male staff member was standing behind the register with his arms folded, doing nothing, as if he owned the place. And if he is the owner, condolences to Hei Sushi. Good luck!
G "Spice Trails"
I recently had an unfortunate dining experience at Hei Sushi, and I feel compelled to share my disappointment. The food was utterly tasteless, leaving much to be desired in terms of flavor and quality. Starting with the tempura, it was a complete letdown. The batter tasted like nothing but plain flour, devoid of any seasoning or crispiness that you would expect from a decent tempura dish. It was bland and unappetizing. The chawanmushi was equally horrible. It lacked the delicate, smooth texture and rich flavor that a proper chawanmushi should have. Instead, it was a watery, tasteless mess that I could barely finish. When I provided feedback to the staff, their response was shocking. They had the audacity to tell me that they sell a lot of food every day, as if that somehow justified the poor quality of what they were serving. Quantity does not equate to quality, and in this case, the volume of sales does not make up for the lack of flavor and care in their dishes. Overall, my experience at Hei Sushi was extremely disappointing, and I would not recommend it to anyone looking for a satisfying and flavorful meal.
E. Ang
Visited this outlet for the first time. The food is reasonable in both quality and price. However, my order for sashimi was not served until all my cooked dishes had arrived. It was only served when I questioned the staff, with no apology. Given that this outlet serves Japanese cuisine, surely it's the norm to serve raw dishes before cooked food.
Brendan Tan
The food is better than average. The unagi cheese baked rice is good, however the tempura salmon isn't really that good. Sushi, in general, is fresh and good as well. The service is really top-notch, with friendly and professional staff. The environment is also cosy and comfortable.
Matthias Tan
A fantastic place for sushi delights of all kinds, including standards rolling by on the 'train'. Prices are right for the value, and everything was quite delicious in the end. Some must-haves are the baked cheese rice and the ebi mayo, with beautiful smoky flavours. Service was excellent and incredibly fast, even using a scooting robot to bring special orders and some mains.
Wendi Tan
Came on Father's Day for dinner. The restaurant's ambience is good - quiet with nice music. I also love the interior design. The best dish I ordered was the oysters. They were $18 for half a dozen, and each one was meaty and luscious. If you love oysters, you must come here!
Zoe
Got their yusheng platter for CNY. It was so fresh and yummy. Affordable! Will get again.
Norris Tan
Yummilicious sushi! We had the whole shop to ourselves as it was already 8pm. Despite that, they still served us with all smiles! The sushi was fresh and delicious, and reasonably priced.
