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Kenangan Coffee

at Ngee Ann City

3.3 (135 reviews)
✅ MUIS Certified
🥡 Takeaway
🍽️ Dine In
Kenangan Coffee represents Indonesia's most successful coffee chain expansion into Singapore, bringing authentic Indonesian coffee culture and flavors to local shores with halal certification and a mission to spread passion for Indonesian coffee beyond Southeast Asia's borders. Originally known as Kopi Kenangan, this rapidly growing grab-and-go coffee chain has achieved remarkable success with over 850 stores across Southeast Asia and holds the distinction of being the first "Kopi Susu Kekinian" to obtain Halal Certification from Majelis Ulama Indonesia.

The coffee chain's signature offering, the Kenangan Latte, features their Creamy Latte blended with black aren (similar to gula melaka) that provides a more pronounced caramel-molasses flavor with a low glycemic index, showcasing Indonesia's rich sugar heritage. Their unique Ice Avocado Coffee combines avocado and milk with espresso to create a creamy, earthy drink with thick and silky consistency that represents innovative Indonesian coffee culture adaptations for modern palates.

With strategic Singapore locations at Raffles City Shopping Centre, Tampines Mall, VivoCity, and Compass One since their 2023 arrival, Kenangan Coffee sources premium beans from Indonesia's finest coffee regions including the lush hills of Dampit, Java, and the vibrant fields of Sidikalang, Sumatra. Their halal-certified operations and commitment to authentic Indonesian coffee traditions have successfully introduced Singaporeans to the sophisticated coffee culture of their neighboring country, bridging cultural connections through shared appreciation for quality coffee craftsmanship.

Customer Reviews

3.3 / 5

Based on 135 reviews

Contact & Location

This Location

Ngee Ann City View all businesses in Ngee Ann City →

391 Orchard Rd, #B2-31, Singapore 238872, Ngee Ann City, Singapore 238872

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Business Hours

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Reviews & Ratings

Customer Reviews

3.3 / 5

Based on 135 reviews

Negative Reviews

Ethan Ng Ethan Ng

This outlet was a takeaway kind of setup. Purchased a Kenangan Latte via their self-serve kiosk (onl

This outlet was a takeaway-only setup. I purchased a Kenangan Latte via their self-serve kiosk, which was the only option. It was advertised on the home page as $4.90, but it tried to charge me $6 by default when I tapped in. I had to navigate quite a bit to figure out which version of the drink cost $4.90. I opted for 'Less' sweet, but the end result was still too sweet (I could tell by the lingering aftertaste halfway into consumption). There were no explanations on the kiosk menu regarding what the fancy words for the options meant. Overall, the service experience was below average. 13 Aug '24, 3pm++

Jia Ling Jia Ling

Came here on their opening as well as a few times after that with my friends. Service wise is a lit

Came here on their opening day and a few times after with my friends. Service was a little slow, even though there were quite a few staff on the ground. Waited around 20 minutes for my order with 6 orders ahead of me. ☕️ ($5.80) The pricing of the coffee varies when you toggle the options for iced/hot, milk, type of beans, and size. I got the hot one, and my friends got the iced version. Surprisingly, the hot and iced versions tasted quite different. The hot one tasted rather smooth and milky, whereas the iced version was rounder and creamier. The choice of milk they used goes very well with the coffee. Though it was rather sweet for my preference, and the prices are quite steep considering the volume-to-taste ratio, it was a nice post-lunch treat for sure. The coffee strength is rather mild, but still has a good flavour. I rate: 3.5/5

Chloe Chloe

Service was real poor. A Caucasian lady was asking for help on how to order via the machine and whet

Service was really poor. A Caucasian lady was asking for help on how to order via the machine and whether her order was ready thereafter, but the barista shrugged her off each time, claiming he was busy and had several online orders to deal with. The coffee was average anyway, and the seating area is also small.

Melissa Tan Melissa Tan

Consistently slow from past experiences. So I ordered my drink via the app when I reached Orchard st

Consistently slow from past experiences. I ordered my drink via the app when I reached Orchard station and even went to Pop Mart. When I reached the store, my drink wasn't even ready for pick up! I went to the pick-up area and saw it wasn't there yet, so I sat down. However, the store was empty and the staff were just standing there, so I decided to go over again. Turns out my drink was ready, but the staff forgot about it! The drink was just sitting there. The staff finally put a lid on my cup and just placed it there without saying anything! My drink was sitting there without a lid for at least 15 minutes! It wasn't cold!

Kenji Tan Kenji Tan

One of the best coffees in Indonesia but the taste as compared to the Singapore shop is way differen

One of the best coffees in Indonesia, but the taste is quite different compared to the Singapore shop. The Indonesian coffee is much smoother with a stronger flavour. The Singaporean version lacks much coffee taste and is expensive for a medium-sized cup. While the price cannot compare to Indonesia's, if the Singapore retail shop is selling at a premium, at least the coffee should be the same or even better than the one originally sold in Indonesia.

Positive Reviews

Siew Hock Siew Hock

Love their pastries and drinks are nice too. One star short cos noticed the cashier area Has lotsa d

Love their pastries and the drinks are nice too. One star short because I noticed the cashier area has a lot of dust. The scanning machine for members also looked dusty.

Seraphina Soh Seraphina Soh

Like the small seats and self ordering. Good for a rest amidst the shopping in the area. Espresso an

I like the small seats and self-ordering system. It's good for a rest amidst shopping in the area. The espresso and Americano using the archipelago reserve beans are nice, well-balanced with a medium, robust body. They are also not overpriced. I also like that they sell small curry puffs.

AvoJoe SG AvoJoe SG

Bought the iced avocado coffee. It seems to taste more of avocado than the coffee. Coffee is like 10

Bought the iced avocado coffee. It seems to taste more of avocado than coffee, with the coffee flavour being only about 10%. It could be better if the coffee was 30-40%.

Justin Ho Justin Ho

5 STARS ⭐️⭐️⭐️⭐️⭐️ I’ve tried this Indonesian coffee house at their Jewel Changi outlet, and again

5 STARS ⭐️⭐️⭐️⭐️⭐️ I’ve tried this Indonesian coffee house at their Jewel Changi outlet, and again, 5 stars! Ordered their signature Kenangan iced latte and iced mocha. The latte was creamy and strong (but it’s on the sweeter side, which I like!). Do remember to download their app and sign up for their membership; there are loads of discount vouchers that you can use! ☺️

WanderWithWisdom WanderWithWisdom

The coffee Barista is super friendly and helpful and guides me with using the apps. I bought a peanu

The barista is super friendly and helpful, guiding me with using the apps. I bought a peanut butter cookies latte and asked for less sugar, also chose the archipelago reserve coffee blend. Hmmm... the sweetness was perfect for me, and the peanut butter latte cream tasted better than a full cream. You have to try this to like it. They are definitely better than Flash Coffee and they have decent puffs, muffins, and croissants to choose from. Since I ordered a cold drink, I didn't get a chance to review their latte art. I will return to comment if I get to try a latte or cappuccino. Nice cuppa!

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