Serene Bay
First visit to Kenangan and I was excited to try their new Royale Pistachio Drink! The unique flavor
This was my first visit to Kenangan, and I was excited to try their new Royale Pistachio Drink! The unique flavor combination drew me in, and I opted for the 'Less Sugar' option. Unfortunately, the drink still felt overwhelmingly sweet, almost like a diabetic shock! While I appreciated the creativity of the pistachio flavor, it was hard to fully enjoy with the cloying sweetness.
I'm hoping Kenangan will take this feedback to heart and revisit their sugar levels. A more balanced flavor profile would elevate this drink to a whole new level.
That being said, I do appreciate Kenangan's efforts to innovate and try new flavors.
Mun Ling Lee
Unbelievable. Can’t believe my eyes that No ice means half a cup only???? Feel so cheated.
Unbelievable. I can't believe my eyes that 'no ice' means only half a cup???? I feel so cheated.
Muhammad Nur
I really enjoy the coffee here, but I’ve noticed that the service needs significant improvement and
I really enjoy the coffee here, but I’ve noticed that the service needs significant improvement and an overhaul. I usually order takeout, but every time, I’m left without a bag, straw, or napkin, which is quite frustrating. On my last visit, when I asked for a bag, the staff member Aqilah seemed irritated and gave it to me reluctantly. I even saw her complaining to her male colleagues, and they just smiled sarcastically. While the coffee is great, if the service doesn’t improve, I’m afraid customers like myself won’t be coming back. I hope this feedback reaches the franchise owner – excellent coffee deserves better service.
Eunice Tan
A little stuffy and warm at the seating area. 3rd try for the coffees from here, overly sweet (cream
The seating area was a little stuffy and warm. This was my third attempt at their coffees, and they were overly sweet (the creamy ones tasted like iced kopi c) even after I requested less sugar. Regarding service, I was given an extra pastry. When I informed the staff I hadn't ordered it, she insisted the order was correct. While I was double-checking my receipt, the staff realized she was mistaken and simply took the pastry away without a word before continuing her work. The least she could have done was admit her mistake.
Pei Eng
So expensive and the worst spinach quiche I've ever had. Wasn't heated properly, it was cold inside.
So expensive and the worst spinach quiche I've ever had. It wasn't heated properly; it was cold inside. Even after the staff reheated it, it still tasted so bad. I won't return again. Starbucks' spinach quiche is 100 times better. (: Wasted my money.