Faris Razali
Lady asked me if I needed a knife when I ordered a cake. Clearly I needed the knife to cut the cake?
The lady asked if I needed a knife when I ordered a cake. Clearly, I needed a knife to cut the cake. I'm not sure if she was being sarcastic, but it really ruined the day as it was my grandad's birthday.
Seraphina Lim
Used to regularly frequent Polar at HG mall but their standards have dropped a lot recently. bought
I used to regularly frequent Polar at HG mall, but their standards have dropped a lot recently. I bought a chicken pie, but it tasted weird and stale (I ate it on the same day). On another occasion, I bought a Swiss roll, and it was hard (not fluffy at all like it used to be) and also tasted stale. What a pity, as we used to be regulars. Won't be buying anymore :(
Mark K.
I had a bad experience today 12 Feb 2025 at Polar Puffs and Cakes at Hougang Mall at 12.30pm. I was
I had a bad experience today, 12 Feb 2025, at Polar Puffs and Cakes at Hougang Mall at 12:30 pm. I was using ShopBack to redeem my vouchers, and the staff gave me the wrong code, 1622, which should have been 1624. The redemption was processed, but she refused to give me my sugar roll because the code was incorrect. Her attitude was very bad, and she was not apologetic at all. She behaved as though it was my fault. I had no choice but to redeem one less cake, and yet she still gave me short of another cake. Luckily, I checked it before leaving. Overall, a very bad experience. The service is very, very bad. How can they hire people like this for the service line?
Brinda Anna Eapen
March 20 around 4 pm i buy tuna puffs but the filling is spoiled 😓
On March 20th around 4 pm, I bought tuna puffs, but the filling was spoiled.
Steven Tan
Bought a Black forest from polar recently and the taste were subpar .Still prefer four leaves or pri
Bought a Black Forest cake from Polar recently, and the taste was subpar. I still prefer cakes from Four Leaves or PrimaDeli.