Hui Jie
Rude staff showing attitude. Just this afternoon on at around 2.30pm, I decided to try Texas for the
Rude staff showing attitude. Just this afternoon around 2:30 PM, I decided to try Texas Chicken for the first time and received a bad attitude from your staff at Causeway Point. Firstly, I brought my own drink in, even though I had purchased a set with a drink and I didn't like it. Your staff shouted at me that I couldn't bring my drink in and couldn't place it on the table either. Thus, I placed it on the chair, and guess what? She said I couldn't put it on the chair and should leave it on the floor instead. On the floor? Seriously? Is that what your staff is taught during food hygiene certification? And that's not all. She was happily talking with other secondary school boys, but when she turned around and saw me, she reprimanded me for bringing my drink, loudly in the crowd. She could have approached me personally and spoken softly to me, but she didn't. From this, she gave me the feeling that she is biased towards guys, liking guys more than girls. So, please put up a signage if you don't want customers to bring outside food in, and TRAIN YOUR STAFF in customer service properly. Otherwise, who would want to enter Texas Chicken again after this bad experience? Please provide a reply on your follow-up actions regarding the staff.