at Paya Lebar Square
Based on 342 reviews
This Location
Paya Lebar Square View all businesses in Paya Lebar Square →60 Paya Lebar Rd, #01-11 Located in: Paya Lebar Square, 409051, Paya Lebar Square, Singapore 409051
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Based on 342 reviews
Ravi Sharma
The focaccia I ordered was served recently-frozen and still cold, with a white interior. The soup quantity was also insufficient for $7.5.
Tien Vu
Ordered takeaway around 8:30 PM. There were two staff members present. The lady was busy washing dishes, and the male staff member was occupied with the cashier machine. For about five minutes, no one attended to my order. Later, as I was leaving, the male staff member said thank you while still looking at the machine. The staff's attitude was at the lowest, unacceptable level.
Sean Yeo
I placed my order at 4:13 pm but only received it at 4:26 pm. During this time, I noticed that customers who ordered after me were served first. When I asked if my order had been missed, I was told I had to wait for “the other person to come back.” Meanwhile, my soup sampler was left on the tray and was already cold by the time it was served to me. There was no apology or explanation for the delay. On top of that, the Caesar salad I received did not include sundried tomatoes, which have always been part of the salad during my previous visits. Overall, it was a disappointing experience compared to the standard I’ve come to expect here.
Wong Ting Kai
Ordered through Foodpanda on 28 July at 6pm. We found the chicken teriyaki sandwich box closed but not sealed with tape. Horrified to find chicken slices, tomato, and pineapple at the bottom of the bag, underneath the sandwich boxes and soup cups. This is highly concerning in terms of food safety and definitely not what we expected after paying $45 for two sandwich sets. The soup also seemed diluted compared to previous orders. We will not order again from the Paya Lebar outlet.
Dee Dee
The area is rather small with only 8 tables, meaning a total of 16 diners at any one time. There were some hiccups in the preparation of my coffee, so it took longer than usual. Nonetheless, it was just a ten-minute wait. Food is great. The teriyaki sandwich had chicken that was juicy and tender, and the mayonnaise, rocket leaves, pineapple, and tomato added flavour to the savoury chicken. There was a nice touch of chilli sauce in the clam chowder. It was actually a bit unusual to see that at first, but I realised it helped to cut through the overwhelming richness of the chowder.
Andy Leung
Pre-ordering using the app is fast and efficient. The soup ordered was ready for collection within a few minutes. The food quality is always good and reliable.
Rona Singh Labartine
Big shoutout to Claire at The Soup Spoon Paya Lebar! She’s an absolute star — super friendly, attentive, and full of positive energy. Claire really went above and beyond to make the experience enjoyable, from helping with recommendations to ensuring everything was perfect. Staff like her make all the difference — thank you, Claire, for the awesome service!
Hao Tan
Very nice and delightful. Staff were friendly.
Tricia Kay Tan
I had a great experience at The Soup Spoon Paya Lebar. Anna served my food really fast, and it came out hot, fresh, and super tasty! She’s also very nice and easy to talk to. I definitely think she deserves a raise.
