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All 3 Locations
Business hours not available
Based on 49 reviews
Jian Ming Tan
Hmmm… interesting creations!! BUT - the chiffon cakes - it says they must be kept refrigerated at 5°C, BUT they are sitting out in the open air by the entrance, not in a refrigerated space, and the mall space is not even air-conditioned!!
Jia
Tried their waffle today. The lady staff with light brown tattooed eyebrows took my order, and she was alright. I had to repeat my order twice for some reason, though. It was my first time ordering their waffles, so I didn't know where to stand or what to do, and she didn't do anything but just stare at me. Zero customer service, actually. But okay, I got my waffles in the end, and they're not really that good, especially when they cost $2.70. In my opinion, go to the store selling Nyonya desserts at B1 instead if you want waffles that are affordable and nice!
Yvette Tan
As much as the waffle and bread are tasty, a business can definitely be ruined by its staff. I went 3 times because I really love their waffle. Both staff members (the lady with black-rimmed glasses and the other lady in charge of making waffles) were very unprofessional and rude, with zero customer service and bad attitudes. By the way, the signboard shows waffle time from 9 am to 8 pm, but if you reach there at 7:30 pm, they will tell you no more orders. In this case, please change your signboard so you don't confuse your clients. Shitty service from the staff is killing your business.
Lina Low
Management got back after I sent an email. The manager from the outlet called with a refund and a complementary cake. Hopefully, this will be the last episode of such an issue. Who can be SO LUCKY??? Buy a cake and get a "FREE birthday gift"??? Dearest Swee Heng, I hope this message finds you well. I am writing to express my disappointment. We bought a ready-made cake for a special birthday celebration, and unfortunately, when we sliced it, we discovered a hair inside. It was embedded in the cake itself, although it came off when we removed the slice. This was quite unpleasant and disappointing, especially considering the occasion when the birthday boy was expecting his birthday cake!!!!
Lim Jun Kang
The official page states closing time is 10pm, but I arrived at 9:33pm, hoping to buy a cake. However, your staff rejected my purchase, saying they had already completed the day's settlement. If you are unable to operate until the stated closing time, please update your closing hours to an earlier time to avoid wasting customers' trips.
Evelyn Tan (ET Home Kitchen)
The waffles were very nice. The bread was good too.
joyce.tessa
Good variety and decent quality. Waffles are available.
Eunice Tan
Absolutely love the brand, it's so cute! All of their baked goods looked adorable and yummy, and they tasted really delicious too! Looking forward to trying out their cakes next time.
Jasmine Tan
Tried their new Pandan roll with taro filling and mochi! It costs $4 per box. Not too sweet with a nice mochi texture.
Danish Rahman
Tried Baegals at Tampines Century Square before it came to Jurong Point. Love them a lot, always finding new flavours to try every time I go to Toast & Roll.