Lina Low
Management got back after dropping an email.
Manager from the outlet called up with a refund and com
Management got back after I sent an email. The manager from the outlet called with a refund and a complementary cake. Hopefully, this will be the last episode of such an issue.
Who can be SO LUCKY??? Buy a cake and get a "FREE birthday gift"???
Dearest Swee Heng, I hope this message finds you well. I am writing to express my disappointment.
We bought a ready-made cake for a special birthday celebration, and unfortunately, when we sliced it, we discovered a hair inside. It was embedded in the cake itself, although it came off when we removed the slice. This was quite unpleasant and disappointing, especially considering the occasion when the birthday boy was expecting his birthday cake!!!!
Steven DeCruz
Unhygienic. Found a black hair on one of the bread (Mentaiko Crab Stick) I bought today at Toast & R
Unhygienic. I found a black hair on one of the bread (Mentaiko Crab Stick) I bought today at Toast & Roll. I have included a close-up photo of the hair found on the bread stick. I noticed the hair before I took it out of the plastic bag, and was really shocked to see it nestled on top of the cheese...
Jia Hui Kek
Purchase 2 Egg Mayo Prawns bagel as a gift to my two friends, however the cashier put two in a big p
I purchased two Egg Mayo Prawn bagels as a gift for my two friends. However, the cashier put both in one large plastic bag. I requested they change it to two small plastic bags, as I was giving them to two different people. They refused and wanted me to pay for an extra plastic bag. I suggested I could buy one first, then buy another one, which would still get me two plastic bags. She said I could do that, but I would still need to pay extra. I was very angry because her attitude was not good, and she was inflexible. I ended up not taking any plastic bag because I will not buy from this stall anymore, even though their bread tastes good. The bread is expensive, but as long as it's nice, I don't mind. However, I cannot stand people with attitude problems or rudeness. In the end, I gave the bagels to my friends without plastic bags. I will ban this shop and will not patronise it anymore
Shuhui Yap
I feel like the cakes are overpriced. Swee Heng has been one of the bakeries that continues to offer
I feel like the cakes are overpriced. Swee Heng has been one of the bakeries that continues to offer reasonably priced baked goods, and this offshoot feels like it has veered off that course.
Bought the chocolate cake (Black Forest, I think?) and the yam with Hokkaido cream cake. $4.80 each.
I feel like the yam one was more worth it, with the filling being more substantial; there are pieces of yam in it. The choc cake was nicely decorated, but taste-wise, it's really just cream which tastes rather flat compared to other brands. Will not buy the choc cake again.
Breads-wise, it's more expensive than Swee Heng, but the ingredients for it seem quite generous for now. Bought the pumpkin mochi bread ($2 plus?), which was quite enjoyable!
Chloe Tan
I love the shio pans here and the aesthetic is adorable!
I love the shio pans here and the aesthetic is adorable!