Mark Tan
Ordered one waffle during non peak hours of 4pm with no instructions where to collect.
Waited for 20
Ordered one waffle during non-peak hours at 4 pm with no instructions on where to collect. Waited for 20 minutes and then walked over to ask nicely, only to be told to collect from the side. The waffle had already been done 15 minutes prior, and the lady made us wait while we were standing in front of her. Hope SGH sees this review when deciding whether to renew their lease or bring in Prima Deli to have some competition and avoid such snobbish behavior.
Chua Pui Yee
For triplet branch in SGH,
One of ur female elderly staff working today 19/6/2025 evening time trie
Regarding the triplet branch at SGH,
One of your elderly female staff working this evening, June 19, 2025, tried to hide the QR code for ShopBack scans and insisted customers pay using PayNow. She also provided very rude service. The same goes for another foreign lady doing the baking. I'm not expecting top-notch service with a full smile, but at least not frowning and scolding when a customer requests the waffle to be crispy. I am a customer who spends money on your products; I do not owe your staff anything.
Please take action and provide this feedback to your rude staff. Thank you!
MISSY CHERYL
Very dishonest marketing gimmick to promo their breads at 3 for $5 when only selected flavours are a
This is a very dishonest marketing gimmick to promote their breads at 3 for $5 when only selected flavours are allowed. If you cannot honour the promotion at 3 for $5, do not put up the promo. When we wanted all three cheese sausage bread, the staff advised we needed to add extra money and that the cheese sausage bread was NOT ALLOWED for the promo. This was very ridiculous advice, and she had the cheek to keep arguing. Hence, if not all breads are for 3 for $5, stop misleading consumers. It's a very disgusting gimmick just to clear your unwanted bread of the day.
Chin Seng Yeoh
The waffle is kinda thin like only have a thin layer or crunchy biscuit, and the spread is way too l
The waffle is quite thin, like only a thin layer or crunchy biscuit, and the spread is way too little. Don't claim it as a premium waffle as the name suggests. The customer service isn't very friendly either. It's considered expensive for the price paid, as the quality wasn't as claimed.
Chloe Tan
Always ordered peanut waffle but the waffle has been getting soggier due to shorter cook time and th
I always order the peanut waffle, but it's been getting soggier due to shorter cooking times, and the filling is so pathetic now.