Sean Yap
Was standing at the counter for my order to be taken but the Chinese lady just keep doing her pancak
I was standing at the counter waiting for my order to be taken, but the Chinese lady just kept making pancakes and ignored me. After waiting for more than 5 minutes watching her make the pancakes, I left. I will never buy from this outlet again.
Siti Ismail
At 8 am, the shop was still closed. After waiting until 8:10 am and this has happen few times, I ask
At 8 am, the shop was still closed. After waiting until 8:10 am, which has happened a few times, I asked a staff member when they would open. She replied that they were unable to open and continued making pancakes. I hope this improves as I love Mr Bean Rice balls!
Esther Fit
Very slow and inefficient. Bought here many times and always the same result.
Very slow and inefficient. I've bought here many times and always experienced the same result.
Ethan Neo
Horrible customer service, always no Ice Cream or machine down/broken.
Suggestion
1. Hire people w
Horrible customer service, there's always no ice cream or the machine is down/broken.
Suggestions:
1. Hire people who can speak English. Your staff can't even communicate when I ask them things.
2. Have a sign with two sides for your ice cream machine:
Side A - To show it's making ice cream. This prevents customer frustration from getting in line and waiting for five people only to be told it's not ready or needs more time.
Side B - To indicate you are out of ice cream.
3. Do something about your equipment. The ice cream machine at Canberra is always down. I'm not sure if it's really down or if staff don't know how to operate it.
Mei Ling
I normally would not give a bad review and I understand humans have their bad days, however every ti
I normally wouldn't give a bad review, and I understand everyone has their off days. However, every time I visit, I receive rude and impatient service from a particular Chinese lady, even when I politely asked about the menu. She speaks impatiently, as if I should know the menu by heart. I mean, come on, I didn't create the menu! On a positive note, I love the Vietnamese coffee, and I'm thankful the company offers it, as it's a rare find for us plant-based individuals.