The Coffee Bean & Tea Leaf has been a cornerstone of Singapore's premium coffee culture since 1996, establishing itself as a sophisticated yet accessible destination for coffee and tea enthusiasts. With over 70 locations across the country and complete MUIS halal certification at all outlets, this Los Angeles-born chain has successfully adapted to Singapore's diverse dining landscape while maintaining its commitment to quality and inclusivity. The brand's dedication to serving both Singapore and Malaysia with halal-certified beverages and food demonstrates their understanding of the region's cultural and religious diversity, making premium coffee experiences accessible to all communities.
The extensive beverage menu showcases the brand's expertise in both coffee and tea craftsmanship, featuring their signature Ice Blended® drinks like the Ultimate Mocha and Salted Caramel varieties starting from $9.80, alongside carefully curated latte options including Vanilla Latte and Matcha Green Tea Latte from $8.90. Their tea selection spans seven distinct categories—Green, Black, Oolong, Herbal Infusion, Decaffeinated, Flavored, and Tea Master's—ensuring there's a perfect brew for every preference. Beyond beverages, their halal-certified food menu includes breakfast items, salads, sandwiches, cakes, and pastries, creating a comprehensive café experience that serves customers throughout the day.
The Coffee Bean & Tea Leaf's success in Singapore stems from their ability to provide a premium coffee house experience in a Muslim-friendly environment, filling a crucial niche in the local F&B market. Their strategic positioning in prime locations across shopping centers, business districts, and residential areas makes quality coffee and tea accessible to professionals, students, and families alike. The brand's consistency in maintaining halal standards while delivering international coffee shop quality has earned them a loyal customer base, positioning them as a trusted choice for both casual coffee meetings and special celebrations in Singapore's competitive café landscape.
Ordered an Iced Soy Chai Latte & the first one that came out tasted like water. Utterly disgusting.
Ordered an Iced Soy Chai Latte, and the first one that came out tasted like water. It was utterly disgusting. I noticed they filled the cup with ice, like a mountain. I sent it back and requested a new one. The replacement came out even worse than the first. It tasted like soy milk with no hint of chai at all. I told them they could have the drink for themselves. The lady at the counter was nice about it and offered for me to pick a new drink, but I rejected.
Taming Nasi Lemak
spanking new and a quiet place for an early dine-in breakfast on weekdays. clean n tidy too. hope th
Spanking new and a quiet place for an early dine-in breakfast on weekdays. Clean and tidy too. Hope they maintain that. Full CBT menu here, so it's the newness they get ratings for!
Hafiz Mohd Salleh
One coffee was supposed to be iced but I guess Mira didn’t hear. Also felt like we were ordering fro
One coffee was supposed to be iced, but I guess Mira didn't hear. Also, it felt like we were ordering from a robot.
Both pastas were not hot, or just slightly warm. The cream pasta was tasteless.
I remember when Coffee Bean used to give free iced water in a regular plastic cup if we asked for it. That made a whole world of difference on a hot day. How expensive is it really to provide a regular cup of iced water? Surely the price of a regular latte is high enough to cover the cost of an extra cup of water. Now they just give the small sample cup of tap water.
Sammy Tan
Nice ambience and private setting hence like to come to chill. However today's food is bad or is it
Nice ambience and private setting, which is why I like to come here to chill. However, today's food was bad, or perhaps it was my fault for choosing to eat here instead of just drinking. My English Breakfast latte looked pathetic, with foam covering only 1/4 of the cup. The taste was still the same, though. My honey mustard chicken croissant looked sad. The hash brown in the breakfast platter was hard as a rock and appeared overcooked. The staff, as usual, lacked customer service, which I've noticed since I frequented here more in 2022 due to my kid's lessons. But it's the food quality that made me write today's review. I hope to see better food quality the next time I come.
Penny Tan
I rarely ever leave bad reviews, but the experience here is beyond disappointing.
Despite the café
I rarely leave bad reviews, but this experience was beyond disappointing.
Despite the café being nearly empty, it took over 20 minutes just to get our drinks. That was already frustrating, but what happened next was even worse.
Not even an hour into our visit, a server came over and checked our receipt, telling us we had exceeded the 1-hour seating limit.
There were plenty of empty tables, and we clearly weren’t holding anyone up. To make it worse, other customers nearby had been there longer, yet no one else was approached or checked.
The double standard felt blatant and discriminatory. It left a seriously bad taste in my mouth. Please review your customer service.
Positive Reviews
Leon Chua
It is a nice place where there are ample tables and well-spaces out for privacy. It is also a 24h jo
It is a nice place with ample, well-spaced tables that offer privacy. It's also a 24-hour joint and apparently rather quiet after working hours. The service is a bit slow compared to other chain stores, probably because there were only two staff. What I liked was the breakfast menu. Ironically, the coffee for this chain is rather bad, especially for a coffee house. Today, my latte tasted like over-extracted robusta beans rather than arabica beans; it was bitter and sour. Although I know this chain's coffee is one of the worse in town, today's one sort of took it to another level.
Matthias
The outlet feels big and clean with a sort of robot that goes around to collect the dirty plates and
The outlet feels big and clean, with a robot that goes around to collect dirty plates and utensils. The barista provided great service (she was wearing a tudung but I didn't catch her name). She seemed busy but showed efficiency and customer focus; a gem. I like the coffee, especially the daily brew. I think the food tastes better than Starbucks, with more variety. I wouldn't say it tastes exceptional, but it appears to be very good value for money for a coffee chain. Thank you to the team that creates this daily experience for patrons; you make an impact!
Heng C. Lim
Not the best carrot cake I’ve eaten but it was one of the better ones. Wife ordered the lychee mint
Not the best carrot cake I've eaten, but it was one of the better ones. My wife ordered the lychee mint tea, and it was fruity and refreshing. I ordered the hot vanilla milk, which was a good replacement for coffee. This place was huge with many tables available.
S.C. Lim
This is a very comfortable Coffee Bean & Tea Leaf outlet which opens 24hr a day. You can come any ti
This is a very comfortable Coffee Bean & Tea Leaf outlet, open 24 hours a day. You can come any time to have some bites with their all-day breakfast, enjoy some nice cakes for a sugar rush, or simply have their great coffee and tea selections.
Edmund Tan
To start off with, this is a "new" outlet of CBTL (actually it is just next to the former one) as it
To start off, this is a "new" outlet of CBTL (actually it's just next to the former one), having taken over the former POSB bank location.
The outlet is bright, cosy, spacious, and nicely decorated with lots of greenery, creating a very cosy and soothing ambience. The sofa seats were comfortable.
We came here for our tea break after shopping nearby. As usual, we ordered the tuna sandwich and a latte, as they were having a 50% promotion. We also got the matcha and chai latte.
And wow, the food and drinks were consistently good. Nice, yummy, and the latte was very flavourful and thick! Service was a little slow, as there were only two staff at the counter (one taking orders and payments, the other prepping drinks), possibly with another 1-2 staff in the back prepping food. But it was fine.
What made this outlet different from the rest was the moving robot, designed to allow diners to return their trays and used plates/cups there (instead of walking all the way to the counter). That's cool and quite interesting!
We loved this place and feel it's the best among all the CBTL outlets we have visited so far!
Highly recommended.
